Contact us

General information

Main contacts: Choose from the regions listed above.

Local enquiries: Contact an office from your region, using details below. Or ring ERO's National Office on 04-499 2489.

General enquiries: You can email info@ero.govt.nz. Please include your name and a postal address. If you are asking for a copy of a publication, please provide your street address. A contact phone number can also be helpful. If you need to call us, phone 04 499 2489.

For publications: Please email info@ero.govt.nz If you are asking for a copy of a publication, please provide your street address. A contact phone number can also be helpful.

Employment: If you are interested in becoming a Review Officer, please click here.

Media enquiries: For media enquiries, contact  0212453849.

NZBN: 9429041901809 

National Office

Tari Matua Level 1, 101 Lambton Quay WELLINGTON 6011

PO Box 2799 WELLINGTON 6140 DX Mail – SX10166

T: 0-4-499 2489 F: 0-4-499 2482 info@ero.govt.nz

Northern region - Te Tai Raki

Level 1, Eden 4, 14 Normanby Road, Mount Eden, AUCKLAND 1024

PO Box 7219, Wellesley Street, AUCKLAND 1141 DX Mail – CX10094

T: 0-9-377 1331 F: 0-4-499 2482 (National Office) auckland@ero.govt.nz

Waikato and Bay of Plenty region - Te Tai Miringa

Level 2, 65 Bryce Street, HAMILTON

Private Bag 3095, HAMILTON 3240

T: 07 838 1898 F: 0-4-499 2482 (National Office) hamilton@ero.govt.nz

Central region - Te Tai Pokapū

Napier

Level 2, Dunvegan House, 215 Hastings Street, NAPIER 4110

PO Box 742, NAPIER 4140, DX Mail – MX10004

T: 0-6-835 8143 F: 0-4-499 2482 (National Office) napier@ero.govt.nz

Whanganui

Ingestre Chambers, 74 Ingestre Street, WHANGANUI 4500

PO Box 4023, WHANGANUI, 4541 DX Mail – PX10055

T: 0-6-349 0158 F: 0-4-499 2482 (National Office) whanganui@ero.govt.nz

Wellington

Due to the recent earthquakes, ERO's Wellington Office in Revera House is temporarily closed. Staff are working out of ERO's National Office. For any queries, please ring 0-4-474 1226. 

Please do not send anything to Revera House.

The address for National Office is as follows:

Level 1, 101 Lambton Quay, WELLINGTON 6011

PO Box 2799, WELLINGTON 6140 DX Mail – SX10166

T: 0-4-474 1226 F: 0-4-499 2482 (National Office) wellington@ero.govt.nz

Southern region - Te Waipounamu

Christchurch

Our Christchurch office has moved to:

Level1, Brown Glassford Building, 504 Wairakei Road, Burnside, CHRISTCHURCH 8053

PO Box 39045, Harewood, CHRISTCHURCH 8545 DX Mail – WX10088

T: 0-3-359 4814 F: 0-4-499 2482 (National Office) christchurch@ero.govt.nz

Dunedin

Floor 9, John Wickliffe House, 265 Princes Street, DUNEDIN 9016

PO Box 902, DUNEDIN 9054 DX Mail – YX10119

T: 0-3-474 9519 F: 0-4-499 2482 (National Office) dunedin@ero.govt.nz

Māori Review Services - Te Uepū ā-Motu

Te Tari Arotake Mātauranga, Level 4 73 Rostrevor Street, KIRIKIRIROA 3240

POAKA 3095 DX Mail – 10009

Waea: 0-4-499 2489 Waea whakaahua: 0-4-499 2482 TUAM.info@ero.govt.nz

Pacific Review Services - Moana Pasifika

C/- Auckland Office

Level 1, Eden 4, 14 Normanby Road, Mount Eden, AUCKLAND 1024

PO Box 7219, Wellesley Street, AUCKLAND, 1141 DX Mail – CX10094

T: 0-9-377 1331 F: 0-4-499 2482 (National Office) eropacific@ero.govt.nz

ERO's complaints process

Read our complaints process here.