Review Officer general position statement

Please refer to current vacancies for details of positions available.

Review Officers report to the Review Services Managers in ERO`s regions.

Purpose statement

Our evaluation insights are a catalyst for change so that every child achieves as a life-long learner.

The Education Review Office reports publicly to the Government, boards of trustees and management committees, and parents and whānau on the quality of education and the performance of schools and kura kaupapa Māori, early childhood services and kōhanga reo, and private schools.

Role of the Review Officer

The Review Officer carries out reviews of schools and early childhood centres and, from these reviews, prepares reports that are made available to the public. The Review Officer works on individual reviews either as a team member or a team coordinator.

A review involves:

  • collecting, recording, triangulating, analysing and synthesising data;
  • making judgements based on this data;
  • communicating findings orally;
  • preparing and maintaining field notes for the evidential file;
  • preparing the review report; and
  • undertaking follow-up action as required.


To carry out the role, Review Officers should have the following:

  • knowledge of effective pedagogical practice;
  • up-to-date curriculum knowledge;
  • up-to-date knowledge of assessment, analysis and use of achievement information, including the PAI;
  • up-to-date professional knowledge of evaluation for improvement;
  • a well-informed appreciation of the importance of the law and legal processes;
  • an informed understanding of the needs and expectations of Māori and other ethnic and cultural groups; and
  • a practical level of computer literacy and familiarity with standard business tools.

Experience and skills

To carry out the role, Review Officers should have the following skills :

  • previous experience at middle or senior management level within the sector in a substantive or acting capacity;
  • experience in school, centre, kohanga or kura evaluation;
  • a high level of analytical skills;
  • common sense and thoughtful judgement;
  • the ability to:
    • form sound decisions based on evidence;
    • relate positively to a wide range of people;
    • plan and organise resources effectively and efficiently;
    • assess risks and alert managers where appropriate.
    • produce written reports that are appropriate, interesting and fluent and correct in terms of grammar, syntax and spelling; and
    • write reports that are logical, based on evidence, draw conclusions that are explicit and direct and that can withstand public scrutiny.

Relationship management

A key feature of the Review Officer’s role is relationship management. Review Officers are required to work as members of teams and with a wide range of stakeholders in the education sector, from principals and managers to parents. Review Officers also need to gather information in a manner that is not prejudicial to the future relationships between the Education Review Office and the schools/centres.

To carry out the role, Review Officers must be able to: 

  • work effectively in teams to achieve results;
  • clarify for the school/centre personnel the purpose of evaluation, the review process, and their contribution to and involvement in the task;
  • switch easily between the roles of team member and coordinator;
  • be supportive and sensitive when in a leadership role and offer appropriate feedback to others;
  • speak clearly, confidently and audibly using language that is appropriate to the audience;

Education Review Office Code of Conduct

Every designated Review Officer is required to abide by the Education Review Office Code of Conduct.

This Code sets out the standards of integrity and conduct expected of all Education Review Office employees as well as expectations that are specific to the performance of the functions and exercise of the relevant statutory authority by a designated Review Officer.


The Review Officer should have a university degree or tertiary equivalent and be able to demonstrate a commitment to continuing their professional development.

Conditions of position

The Review Officer must hold a current driver’s licence and be prepared to undertake travel including overnight stays.

Equal employment opportunities

The Education Review Office is committed to the principles of Equal Employment Opportunities. Employees of the Education Review Office are required to have an understanding and commitment to the principles of EEO as stated in the State Sector Act 1988.

Te Tiriti O Waitangi (Treaty of Waitangi)

The Education Review Office affirms its responsibility to honour Te Tiriti o Waitangi through recognising the unique place of Māori in Aotearoa New/Zealand.

The Review Officer will be expected to have:

  • a good understanding of Te Tiriti o Waitangi and its implications for the work of ERO, and an active commitment to ERO’s Treaty of Waitangi policy.
  • an understanding and appreciation of the diverse social and cultural backgrounds of staff and clients.
  • commitment to the issues of equity, to treating people fairly and with respect.

Good employer

The Education Review Office is committed to the principles of being a ‘Good Employer’ as stated in the State Sector Act 1988.

Written applications should address the requirements of the above position statement and include details of relevant personal qualities, professional knowledge, skills, experience and evidence of qualifications. At least three referees should be identified who can attest to your character and work related qualities.

More information about ERO can be found on this website. Please click to download an application form:

Review Officer Application Form

Alternatively please contact ERO Telephone 0-4-499 2489, fax 04 499 2482, or email