ERO reviews of early childhood services and kōhanga reo

For early childhood services and kōhanga reo having an ERO review

In the sections below you’ll find links to the documentation you will need before, during and after your review for most early childhood services (except the types listed below).

These documents include the:

  • review framework and evaluation indicators
  • self report before your review
  • statistical profile form
  • handbook of contractual obligations and undertakings
  • questionnaire after your review.

Information about reviews and review documentation for kōhanga reo

Ngā kōhanga reo use different documentation for ERO reviews than other types of early childhood service. You'll find the documentation you need for a kōhanga reo review here.

Information about reviews and review documentation for home-based services

Home-based services also use different review documentation. You'll find the documentation you need for a home-based education and care service review here.

Information about reviews and review documentation for hospital-based services

Hospital-based services also use different review documentation. You'll find the documentation you need for a hospital-based education and care service review here.

Review framework and evaluation indicators

ERO’s frameworks for reviews explain the review process in a transparent and easy-to-understand way. The evaluation indicators are used to inform the judgements ERO makes when reviewing. They help early childhood services understand the basis for ERO’s judgements.

In 2013, ERO revised its approach to early childhood service reviews. The review framework and evaluation indicators for most early childhood services (except home-based education and care services, hospital-based education and care services and kōhanga reo) are now included in one document: 

He Pou Tātaki - How ERO reviews early childhood services

Update of early learning services methodology and indicators

ERO is currently revising its early learning methodology and indicators framework for evaluations of early learning services. Phase 1 of this work is to develop a methodology for ERO evaluations where a governing organisation has oversight of individual services. It is intended that ERO evaluations of organisations will contribute to improved organisational conditions and increased accountability in order to promote children’s learning.

Draft organisation indicators and a pre-review form that reflect the responsibilities of organisations have been developed.  The pre-review form (previously the self-report) for services involved in a cluster has been revised. Testing these documents will be a key focus of a trial in selected organisations during Term 3, 2018. ERO has provided additional information to organisations who are involved in the trial.

For the Term 3 trial, ERO is interested in:

  • the information an organisation has about what is going well and areas identified for improvement (through strategic goal setting and organisational internal evaluation)
  • how the organisation consults with parents and whānau and the outcomes of consultation
  • the systems and processes in place to ensure that legal requirements are being met, including that the provision for the health and safety of children is well monitored
  • what organisations know about the effectiveness of curriculum design and teaching practices in individual services
  • how organisations are assured that leaders support kaiako to make improvements in each service for the benefit of children.

Phase 2 of ERO’s work is to revise the methodology for the review of standalone early childhood services. More information about this will be provided in due course. ERO intends to implement its revised approach in 2019.

Self reports for early childhood services

We ask early childhood services to complete and return a self report before their review. This gives you the opportunity to tell us about your context and how you promote positive outcomes for children. The information in the self report will help your ERO review team to take an integrated approach to external review and internal evaluation, and to support ongoing development in your early childhood service.

There are different versions of the self report. Please select the self report that applies to your review:

Statistical profile form

Early childhood services must download, complete, and return a statistical profile form before their review. The information provided should be as accurate and up-to-date as possible. 

Early childhood statistical profile form

Assurance statements

Before a review we also ask the governing or managing body of an early childhood service or kōhanga reo to complete a statement and checklist that assures ERO of your compliance with legal obligations and official requirements.

You may also find the assurance statement and checklist useful in your own internal evaluation.

Centre Assurance Statement and Self-Audit Checklists January 2017

Handbook of Contractual Obligations and Undertakings

The Education Review Office produces the Handbook of Contractual Obligations and Undertakings for early childhood services. This has been compiled as a reference to the relevant legislation and other legal requirements of early childhood services that exist as at the date of publication.

Volume I of this Handbook, which was based on the 1998 early childhood centres regulations, is superseded by the current Volume II. It is updated regularly.

Handbook of Contractual Obligations and Undertakings for early childhood services

Letter to parents, whānau and staff

Below is a letter that you can display and distribute to your staff, parents and whānau that tells them what we, ERO, want to find out during a review and how they can get involved.

Letter to parents whanau staff.pdf

Feedback after your review

We are interested in your experience of the review process. If your early childhood service has recently had a review, please take the time to complete our questionnaire.

You can complete the questionnaire online or you can download a copy -  Services-PRQ.pdf

If you have any questions about the questionnaire please email