ERO reviews of early childhood services and kōhanga reo

For early childhood services and kōhanga reo having an ERO review

In the sections below you’ll find links to the documentation you will need before, during and after your review for most early childhood services (except the types listed below).

These documents include the:

  • review framework and evaluation indicators
  • self report before your review
  • statistical profile form
  • handbook of contractual obligations and undertakings
  • questionnaire after your review.

Information about reviews and review documentation for kōhanga reo

Ngā kōhanga reo use different documentation for ERO reviews than other types of early childhood service. You'll find the documentation you need for a kōhanga reo review here.

Information about reviews and review documentation for home-based services

Home-based services also use different review documentation. You'll find the documentation you need for a home-based education and care service review here.

Information about reviews and review documentation for hospital-based services

Hospital-based services also use different review documentation. You'll find the documentation you need for a hospital-based education and care service review here.

Review framework and evaluation indicators

ERO’s frameworks for reviews explain the review process in a transparent and easy-to-understand way. The evaluation indicators are used to inform the judgements ERO makes when reviewing. They help early childhood services understand the basis for ERO’s judgements.

In 2013, ERO revised its approach to early childhood service reviews. The review framework and evaluation indicators for most early childhood services (except home-based education and care services, hospital-based education and care services and kōhanga reo) are now included in one document: 

He Pou Tātaki - How ERO reviews early childhood services

Self reports for early childhood services

We ask early childhood services to complete and return a self report before their review. This gives you the opportunity to tell us about your context and how you promote positive outcomes for children. The information in the self report will help your ERO review team to take an integrated approach to external review and internal evaluation, and to support ongoing development in your early childhood service.

There are different versions of the self report. Please select the self report that applies to your review:

Statistical profile form

Early childhood services must download, complete, and return a statistical profile form before their review. The information provided should be as accurate and up-to-date as possible. 

Early childhood statistical profile form

Assurance statements

Before a review we also ask the governing or managing body of an early childhood service or kōhanga reo to complete a statement and checklist that assures ERO of your compliance with legal obligations and official requirements.

You may also find the assurance statement and checklist useful in your own internal evaluation.

Centre Assurance Statement and Self-Audit Checklists January 2017

Handbook of Contractual Obligations and Undertakings

The Education Review Office produces the Handbook of Contractual Obligations and Undertakings for early childhood services. This has been compiled as a reference to the relevant legislation and other legal requirements of early childhood services that exist as at the date of publication.

Volume I of this Handbook, which was based on the 1998 early childhood centres regulations, is superseded by the current Volume II. It is updated regularly.

Handbook of Contractual Obligations and Undertakings for early childhood services

Letter to parents, whānau and staff

Below is a letter that you can display and distribute to your staff, parents and whānau that tells them what we, ERO, want to find out during a review and how they can get involved.

ECE Letter to parents, whānau, family and staff 

Feedback after your review

We are interested in your experience of the review process. If your early childhood service has recently had a review, please take the time to complete our questionnaire.

You can complete the questionnaire online or you can download a copy -  Services-PRQ.pdf

If you have any questions about the questionnaire please email info@ero.govt.nz.