Working for ERO


Full transcript of Why ERO? video available here.

The Education Review Office (ERO) provides exciting opportunities to work for the benefit of New Zealand’s young children and students. We offer a friendly and professional environment, and opportunities to develop your career – whether you are interested in education evaluation, finance, information technology, general administration or a career in public service.

Information for applicants

Use the links on the top right to find out about becoming a Review Officer and see the Review Officer general position statement

Current vacancies

Ringa Tohaunui /Manager Business Support – Māori

Kaiarotake | Review Officer

How to apply for ERO Vacancies

To apply for an advertised ERO vacancy, please send or email the following to the address specified in the advertisement:

  • a covering letter
  • a completed candidate application form
  • your curriculum vitae.

Please read the position description carefully to make sure you have highlighted your particular skills and experience in the areas set out for the job. Please also include any other details you consider relevant.

Download the application form (PDF, 264KB)

Please include in your curriculum vitae:

Please include in your curriculum vitae your:

  • email and residential mailing addresses, and home and business telephone numbers
  • education and training, qualifications (with grades for major subjects), recent courses and conferences attended (including a brief description of the level and quality)
  • employment history in chronological order starting with the most recent
  • volunteer/community work history (main events only)
  • specific skills and abilities applicable to ERO and the position you are applying for
  • current membership of relevant business, professional or other organisations
  • ability to speak or write any language other than English, and your level of skill in these languages.
  • referees: names, addresses and contact numbers of three referees who may be contacted to attest to your:
    • character
    • work-related qualities.

At least one referee must be a person in a senior position at your current or previous place of employment who is able to speak about you from a supervisor’s or manager’s perspective.

Please include the following statement (signed by you and dated) in your application.

I consent to the Education Review Office seeking verbal or written information on a confidential basis about me from the referees nominated in my curriculum vitae, and I authorise this information to be released by them to ERO for the purposes of deciding on my suitability for the relevant position.

I understand that the information received by ERO is supplied in confidence as evaluative material and will not be disclosed to me or to any other person outside the Education Review Office.

This is necessary to comply with the Privacy Act 1993.

All requirements and undertakings under the State Services Commission’s Statement of Integrity and Conduct and in the Education Review Office Code of Conduct apply to review officers.

Through their work, review officers have a particular relationship with schools and early childhood education services. They hold a statutory position giving them responsibilities and powers that must be used wisely, prudently and with due consideration people participating in the evaluation. Review officers are committed to helping improve education for New Zealand children.

Review officers are statutory officers designated under Part 28 of the Education Act 1989, and they exercise powers of entry, investigation and reporting through the various sections of that Part of the Act.

The Chief Review Officer must be satisfied that review officers designated are suitably qualified and fit to carry out the work of a review officer and to exercise those powers of entry, investigation and reporting.

Expectations of Review Officers

Code of Conduct

ERO’s Code of Conduct incorporates the four elements of the Standards of Integrity and Conduct. We must be fair, impartial, responsible and trustworthy.


The Code of Conduct reinforces high standards of performance by:

  • making the principles which guide review officers in the performance of their duties clear
  • maintaining confidence in the reputation and authority of ERO
  • indicating to outside groups that they can have confidence in the quality of service provided by ERO as a corporate body, independently of the individuals providing the service
  • providing legal protection for review officers, whereby ERO accepts responsibility for actions taken and statements made by review officers as long as they are consistent with ERO policy and procedures.

Review Officers

Review officers accept that they must be able to justify their actions and decisions in the light of current legislation, educational knowledge and standards of practice.

Expectations of review officers.

Review officers must:

  • perform their professional duties in accordance with the law, ERO standard procedures, recognised standards of agreed practice and educational knowledge
  • base conclusions on data that can be verified as accurate, valid and reliable
  • prepare reports and recommendations based on appropriate analysis of relevant and reliable data
  • maintain a high level of professional competence through ongoing knowledge and skills development.


Review officers:

  • have a duty to apply objective consideration and judgement to their work at all times. They will remain free of conflicting interest or improper influence and should avoid any situation which could be seen as a conflict of interest or which may impair objectivity
  • must be impartial when undertaking reviews and will interpret and present evidence fairly. They will resist any pressures that would influence their impartiality
  • will write open, direct and honest reports. They will not knowingly prepare or certify as true any statement that is false, incorrect or misleading
  • will recognise and communicate any professional or personal circumstances that would affect their judgement or ability to perform reviews.

Conduct during a review

Review officers:

  • have legal powers of entry and inspection and must be given any information they consider necessary for the purpose of review
  • receive information on the basis that it will be used without prejudice only for the purpose of review
  • respect the confidentiality of the information they are given
  • share information they are given only in accordance with the law
  • respect the powers given to them by legislation
  • listen to individuals or groups and value and respect their integrity
  • identify themselves to the participants in a review by showing their certificate of designation.

Download the Education Review Office Code of Conduct.

Find out how to express a concern or make a complaint.