ERO reviews of early childhood services and kōhanga reo

For early childhood services and kōhanga reo having an ERO review

This page provides information for early childhood services and kōhanga reo having an ERO review. It also has links to the documentation most early childhood services will need before, during and after their review.

Information about reviews and review documentation 

The documents used for some services ERO reviews can differ from those ordinarily used with early childhood services. Those needing different documentation include kōhanga reo, home-based services and hospital-based services.

Access the documentation for these services:

Review framework and evaluation indicators

ERO’s frameworks for reviews explain the review process in simple and transparent way. ERO uses the evaluation indicators when reviewing, so knowing about them will help early childhood services understand ERO’s judgements.

In 2013, ERO revised its approach to early childhood service reviews. The review framework and evaluation indicators for most early childhood services (except home-based education and care services, hospital-based education and care services and kōhanga reo) are now included in one document: 

He Pou Tātaki - How ERO reviews early childhood services

Update of early learning services methodology and indicators

ERO is currently refreshing its methodology and indicators for evaluations of early learning services, including where a governing organisation has oversight of individual services.
ERO intends to trial its revised approach during evaluations of a selection of services in 2018. We will provide information to the services that may be involved as part of this process. We expect our revised approach will be implemented in 2019. 

Self reports for early childhood services

We ask early childhood services to complete and return a self-report before their review. This gives you the opportunity to tell us about your context and how you promote positive outcomes for children. Knowing more about your service and its circumstances will help your ERO review team provide a useful report that will support ongoing development and improvement.

There are different versions of the self-report. Please select the one that applies to your review:

Statistical profile form

Early childhood services must complete and return a statistical profile form before their review. The information provided should be as accurate and up-to-date as possible. 

Early childhood statistical profile form

Assurance statements

Before a review we also ask the governing or managing body of an early childhood service or kōhanga reo to complete a statement and checklist assuring ERO of its compliance with legal obligations and official requirements. You may also find these useful for your own internal evaluation.

Centre Assurance Statement and Self-Audit Checklists January 2017

Handbook of Contractual Obligations and Undertakings

ERO’s Handbook of Contractual Obligations and Undertakings: Early Childhood Services describes the existing legislation and legal requirements for early childhood services.

Volume I of this Handbook, which was based on the 1998 early childhood centres regulations, is superseded by the current Volume II. It is updated regularly.

Handbook of Contractual Obligations and Undertakings for early childhood services

Letter to parents, whānau and staff

Here is a link to a letter you can display and distribute to your parents, whānau and staff that tells them what ERO wants to find out during your review and how they can get involved.

Letter to parents whanau and staff

Feedback after your review

We are interested in your experience of the review process. If your early childhood service has recently had a review, please take the time to complete our questionnaire.

You can complete the questionnaire online or you can download a copy -  Services-PRQ.pdf

To learn more about questionnaires please email