Central City Quality Edu-care Ltd

Education institution number:
30192
Service type:
Education and Care Service
Definition:
Not Applicable
Total roll:
23
Telephone:
Address:

1277 Pukuatua Street, Rotorua Central, Rotorua

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Central City Quality Edu-care Ltd

ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.

ERO’s Judgement

Regulatory standards

ERO’s judgement

Curriculum

Meeting

Premises and facilities

Meeting

Health and safety

Meeting

Governance, management and administration

Meeting

Since the onsite visit, the service has provided ERO with evidence that shows it has addressed non‑compliances and is now taking reasonable steps to meet regulatory standards.

Background

Central City Quality Edu-care Ltd is one of two privately owned services in Rotorua. The service provides education and care for a multicultural community, including a small number of Māori learners. The October 2020 report found non-compliances with Health and Safety regulatory requirements.

Summary of Review Findings

The service curriculum is inclusive and responsive to children as confident and competent learners. Parents and whānau are provided with opportunities to be involved in decision making about their children’s learning. Adults providing education and care are provided with regular professional development opportunities to support their understanding of children’s learning and development. The curriculum is informed by assessment, planning and evaluation. Children have opportunities to develop knowledge of the cultural heritages of both parties to Te Tiriti o Waitangi.

A sufficient variety and quantity of equipment is provided appropriate to the abilities of children attending. A philosophy guides the service’s operation.

Actions for Compliance

Since the onsite visit, the service has provided ERO with evidence that shows it has addressed the following non-compliances:

  • a current Fire Evacuation Scheme approved by the New Zealand Fire Service

  • consideration of hazards must include but is not limited to, all areas as per the licensing criteria list

  • a written child protection policy that includes a procedure that sets out how the service will respond to suspected child abuse/or neglect.

Licensing Criteria for Early Childhood Education and Care Centres 2008, HS4, HS12, HS31.

Next ERO Review

The next ERO review is likely to be an Akarangi | Quality Evaluation.

Phil Cowie
Director Review and Improvement Services (Central)
Central Region | Te Tai Pūtahi Nui

2 November 2022 

Information About the Service

Early Childhood Service Name Central City Quality Edu-care Ltd
Profile Number 30192

Location

Rotorua

Service type

Education and care service

Number licensed for

27 children, including up to 10 aged under 2

Percentage of qualified teachers

80-99%

Service roll

24

Review team on site

September 2022

Date of this report

2 November 2022

Most recent ERO report(s)

Akanuku | Assurance Review, October 2020; Education Review, January 2019

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Akanuku | Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation

  • previously identified as ‘not well placed’ or ‘requiring further development’

  • that has moved from a provisional to a full licence

  • that have been re-licenced due to a change of ownership

  • where an Akanuku | Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum

  • premises and facilities

  • health and safety practices

  • governance, management and administration.

As part of an Akanuku | Assurance Review ERO assesses whether the regulatory standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)

  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)

  • suitable staffing (including qualification levels; safety checking; teacher certification; ratios)

  • relevant evacuation procedures and practices.

As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service

  • consideration of relevant documentation, including the implementation of health and safety systems

  • observations of the environment/premises, curriculum implementation and teaching practice.

Central City Quality Edu-care Ltd - 27/10/2020

ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.

ERO’s Judgement

Regulatory standards

ERO’s judgement

Curriculum

Meeting

Premises and facilities

Meeting

Health and safety

Not meeting

Governance, management and administration

Meeting

At the time of the review, ERO identified non-compliance with regulatory standards that must be addressed.

Background

Central City Quality Edu-care Ltd provides all day education and care. The director, a qualified teacher, supports two centre managers and a small teaching team that includes qualified and unqualified teachers. The March 2019 ERO report found the service required further development to promote positive learning outcomes for children.

Summary of Review Findings

Positive and meaningful relationships are evident among children and teachers. The service curriculum is responsive to children as confident and competent learners. The design and layout of the premises support the provision of different types of indoor and outdoor experiences. Regular opportunities are provided for parents to be involved in decision-making concerning their children’s learning, interests and strengths.

Ongoing external development is helping staff to maintain and improve some aspects of the centre. The centre philosophy guides the service’s operation. Strategic and annual plans are in place to lead direction for centre practice.

Actions for Compliance

ERO found areas of non-compliance in the service relating to:

  • evidence of parental acknowledgement that medicine has been administered for category (ii) medication
  • a record of training and/or information provided to adults who administer medicine to children (other than their own) while at the service.

 [Licensing Criteria for Early Childhood Education and Care Centres 2008, HS28, HS29]

Since the onsite visit the service provided ERO with evidence that shows it has addressed the following non-compliances:

  • a curriculum that supports each child to be confident in their own culture and encourages children to respect other cultures (C6)
  • a current Fire Evacuation Scheme approved by the New Zealand Fire Service (HS4)
  • a process for annual review of the emergency plan (HS7)
  • implementation and evaluation of all emergency drills on at least a three-monthly basis (HS8)
  • documentation required for excursions including the signature of the person responsible giving approval and robust risk assessment (HS17)
  • medication: a process for the administration of medication, including the name of the child, name and dosage of medication, date and time medicine was administered and by whom Category (iii) (HS28).

Recommendation to Ministry of Education

ERO recommends the Ministry follows up with the service provider to ensure that non-compliances identified in this report are addressed promptly.

Next ERO Review

The next ERO review of Central City Quality Edu-care Ltd will be in consultation with the Ministry of Education.

Phil Cowie
Director Review and Improvement Services (Central)
Central Region | Te Tai Pūtahi Nui
27 October 2020  

Information About the Service

Early Childhood Service Name

Central City Quality Edu-care Ltd

Profile Number

30192

Location

Rotorua

Service type

Education and care service

Number licensed for

27 children, including up to 10 aged under 2.

Percentage of qualified teachers

80%+

Service roll

21

Gender composition

Female 11, Male 10

Ethnic composition

Māori 11, NZ European/Pākehā 5, Other ethnic groups 5

Review team on site

September 2020

Date of this report

27 October 2020

Most recent ERO report(s)

Education Review January 2019, Education Review March 2016
Education Review May 2013

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008. 

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Akanuku | Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation
  • previously identified as ‘not well placed’ or ‘requiring further development’
  • that has moved from a provisional to a full licence
  • that have been re-licenced due to a change of ownership
  • where an Akanuku | Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist.  In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration. 

As part of an Akanuku | Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
  • evacuation procedures and practices for fire and earthquake. 

As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service
  • consideration of relevant documentation, including the implementation of health and safety systems
  • observations of the environment/premises, curriculum implementation and teaching practice.