Pitter Patter

Education institution number:
45624
Service type:
Education and Care Service
Definition:
Not Applicable
Total roll:
52
Telephone:
Address:

163 McLeod Road, Te Atatu South, Auckland

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Pitter Patter

1 ERO’s Judgements

Akarangi | Quality Evaluation evaluates the extent to which this early childhood service has the learning and organisational conditions to support equitable and excellent outcomes for all learners. Te Ara Poutama Indicators of quality for early childhood education: what matters most are the basis for making judgements about the effectiveness of the service in achieving equity and excellence for all learners. Judgements are made in relation to the Outcomes Indicators, Learning and Organisational Conditions. The Evaluation Judgement Rubric derived from the indicators, is used to inform ERO’s judgements about this service’s performance in promoting equity and excellence.

ERO’s judgements for Pitter Patter are as follows:

Outcome Indicators

(What the service knows about outcomes for learners)

Whakatō Emerging

Ngā Akatoro Domains

 

Learning Conditions
 
Organisational Conditions

Whakatō Emerging

Whakatō Emerging

2 Context of the Service

Pitter Patter is one of two privately owned services under the Pitter Patter Childcare brand. A qualified centre manager oversees the operation of the service, supported by a qualified service provider. There are three learning spaces for infants, toddlers, and older children. The service roll reflects the ethnic diversity of the community. Almost half of the children enrolled have Māori or Pacific heritage.

3 Summary of findings

Service leaders and kaiako provide opportunities for parents to share information about their children’s cultures and home languages. Their aim is to develop responsive, reciprocal relationships with children and families.

Curriculum planning, assessment and evaluation is documented. Leaders and teachers are developing their capability to use these processes to support curriculum implementation. They are in the early stages of implementing individual plans to support children’s learning. A stronger focus is required to ensure planned outcomes are linked to the learning outcomes in Te Whāriki, the early childhood curriculum.

A philosophy statement guides the service’s operation. How the philosophy aligns with Te Whāriki has not yet been explored. Teaching practices are not yet consistent in recognising and responding to children’s interests or individual learning needs. A focus on developing the team’s understanding of Te Whāriki, its guidance for kaiako and what this looks like in practice could help teachers to promote equitable outcomes for all learners.   

Service leaders are in the early stages of implementing a process of internal evaluation. Evidence is not yet documented to show how this process results in improved outcomes for children.  

Those responsible for governance and management have developed systems and processes that aim to support service operations. The implementation of these systems has been impacted by staff changes and a lack of shared understanding about the service’s vision and values. Greater monitoring is required to assure leaders that operational requirements are consistently implemented, and positive outcomes are being achieved for all children.

4 Improvement actions

Pitter Patter will include the following actions in its Quality Improvement Planning:

  • Develop a philosophy statement that captures the vision and values of the service, including identifying clear expectations of what effective teaching practice looks like.

  • Build leaders’ and teachers’ understanding of how to use Te Whāriki to develop and implement a responsive curriculum for all children.

  • Develop teachers’ shared understandings of, and collective capability to use, internal evaluation processes to guide improved teaching practices.

5 Management Assurance on Legal Requirements

Before the review, the staff and management of Pitter Patter completed an ERO Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum

  • premises and facilities

  • health and safety practices

  • governance, management and administration.

During the review, ERO looked at the service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)

  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)

  • suitable staffing (including qualification levels; safety checking; teacher registration; ratios)

  • relevant evacuation procedures and practices.

All early childhood services are required to promote children's health and safety and to regularly review their compliance with legal requirements.

6 Action for Compliance

During the review, the service provided ERO with evidence that shows it has addressed the following
non-compliance:

  • Ensuring that medication records include the date, time, name, and amount of medication administered to children (HS28).

Filivaifale Jason Swann
Director Review and Improvement Services (Northern)
Northern Region | Te Tai Raki

23 November 2022 

7 About the Early Childhood Service

Early Childhood Service Name

Pitter Patter

Profile Number

45624

Location

Te Atatu South, Auckland

Service type

Education and care service

Number licensed for

60 children, including up to 20 aged under 2

Percentage of qualified teachers

80-99%

Service roll

55

Review team on site

September 2022

Date of this report

23 November 2022

Most recent ERO report(s)

Akanuku | Assurance Review, May 2021

Pitter Patter

ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.

ERO’s Judgement

Regulatory standards

ERO’s judgement

Curriculum

Meeting

Premises and facilities

Meeting

Health and safety

Meeting

Governance, management and administration

Meeting

At the time of the review, ERO found the service was taking reasonable steps to meet regulatory standards.

Background

Pitter Patter is a privately owned education and care service previously known as McLeod Kids Childcare. It was re-licensed in March 2019 under new ownership. The owner/centre director leads a team of six qualified teachers, four educators and a cook. One-fifth of children attending the service are Māori. This is the centre’s first ERO review as Pitter Patter.

Summary of Review Findings

Infants, toddlers and older children experience positive, respectful interactions with adults in an inclusive environment. Opportunities to use te reo and tikanga Māori contribute to their understanding of the dual heritages of Aotearoa New Zealand. The service curriculum respects and supports the rights of each child to be confident in their own culture and to respect other cultures.

A policy framework and annual plan guide centre operations. Teacher appraisal and an ongoing process of self review help the service maintain and improve the quality of its education and care. Health and safety procedures are monitored, and changes made when required. The premises and facilities are resourced to provide for children’s learning and abilities.

Key Next Step

Continue to support teachers to increase the range of opportunities for children and their families to share aspects of their culture with others in the service.

Next ERO Review

The next ERO review is likely to be an Akarangi | Quality Evaluation.

Steve Tanner
Director Review and Improvement Services (Northern)
Northern Region | Te Tai Raki

27 May 2021 

Information About the Service

Early Childhood Service Name Pitter Patter
Profile Number 45624
Location Te Atatu South, Auckland

Service type

Education and care service

Number licensed for

60 children, including up to 20 aged under 2

Percentage of qualified teachers

80%+

Service roll

50

Ethnic composition

Māori 10
NZ European/Pākehā 11
Indian 14
Chinese 7
other ethnic groups 8

Review team on site

April 2021

Date of this report

27 May 2021

Most recent ERO report(s)

Previously reviewed as McLeod Kids Childcare:
Education Review, July 2016

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Akanuku | Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation
  • previously identified as ‘not well placed’ or ‘requiring further development’
  • that has moved from a provisional to a full licence
  • that have been re-licenced due to a change of ownership
  • where an Akanuku | Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration.

As part of an Akanuku | Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
  • evacuation procedures and practices for fire and earthquake.

As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service
  • consideration of relevant documentation, including the implementation of health and safety systems
  • observations of the environment/premises, curriculum implementation and teaching practice.