Beststart Melling

Education institution number:
47418
Service type:
Education and Care Service
Definition:
Not Applicable
Total roll:
100
Telephone:
Address:

2 Connolly Street, Lower Hutt Central, Lower Hutt

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Beststart Melling - 30/10/2020

ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.

ERO’s Judgement

Regulatory standards
ERO’s judgement

Curriculum

Meeting

Premises and facilities

Meeting

Health and safety

Meeting

Governance, management and administration

Meeting

At the time of the review, ERO found the service was taking reasonable steps to meet regulatory standards.

Background

The centre is owned and operated by BestStart Educare Ltd (the organisation). This is the second assurance review of the service. The May 2019 ERO review identified some health and safety non-compliances. These have been addressed. A recently appointed centre manager is responsible for the day-to-day operation of the service. Organisation managers oversee and support the service.

Summary of Review Findings

Children engage in a play-based learning programme. They experience positive, respectful interactions with their teachers and peers. The centre’s curriculum acknowledges and reflects the unique place of Māori as tangata whenua. The design and layout of the premises support the provision of different types of indoor and outdoor experiences. Parents and whānau are provided opportunities to collaborate with leaders and teachers about their child’s learning. 

Next ERO Review

The next ERO review is likely to be an Akarangi | Quality Evaluation.

Dr Lesley Patterson
Director Review and Improvement Services (Southern)
Southern Region | Te Tai Tini
30 October 2020  

Information About the Service

Early Childhood Service Name

Beststart Melling

Profile Number

47418

Location

Lower Hutt

Service type

Education and care service

Number licensed for

98 children, including up to 25 aged under 2

Percentage of qualified teachers

80%+

Service roll

105

Gender composition

Male 44, Female 61

Ethnic composition

Māori 9, NZ European/Pākehā 53, Asian 32, Other ethnic groups 11

Review team on site

September 2020

Date of this report

30 October 2020

Most recent ERO report(s)

Akanuku | Assurance Review, May 2019

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008. 

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Akanuku | Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation
  • previously identified as ‘not well placed’ or ‘requiring further development’
  • that has moved from a provisional to a full licence
  • that have been re-licenced due to a change of ownership
  • where an Akanuku | Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist.  In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration. 

As part of an Akanuku | Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
  • evacuation procedures and practices for fire and earthquake. 

As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service
  • consideration of relevant documentation, including the implementation of health and safety systems
  • observations of the environment/premises, curriculum implementation and teaching practice.

Beststart Melling - 22/05/2019

ERO’s judgement

Regulatory standards

Curriculum

Meeting

Premises and facilities

Meeting

Health and safety

Not meeting

Governance, management and administration

Meeting

At the time of the review, ERO identified non-compliance with regulatory standards that must be addressed.

Background

This is the first review of Beststart Melling, which opened in February 2018. The centre is owned and operated by BestStart Educare Ltd. BestStart is a large national organisation which owns a number of early childhood services across New Zealand.

Most teachers are qualified and the day-to-day operation is the responsibility of the centre manager. A professional service manager and business manager oversee and support the teaching team.

Summary of review findings

Teachers respond to the learning, interests, strengths and capabilities of the children. The design and layout of the premises support the provision of different types of indoor and outdoor experiences.

The service provides opportunities to collaborate with parents and whānau about the service operations and their child’s learning. An increased level of monitoring of health and safety practices is required.

Actions for compliance

ERO found areas of non-compliance in the service relating to:

  • furniture intended for children to sleep on is arranged and spaced when in use so that adults have clear access to at least one side and the area surrounding each child allows sufficient air movement to minimise the risk of spreading illness

  • supporting staff to build their knowledge of checking the premises more widely on every day of operation for hazards

  • teachers taking all practicable steps to monitor the noise level to ensure that it does not unduly interfere with normal speech and/or communication

  • monitoring health and safety practices for laundering linen, checking sleeping children and parents signing accident records.

Licensing Criteria for Early Childhood Education and Care Centres 2008, HS10, HS12, HS15, HS2, HS9, HS27.

Since the onsite visit the non-compliance relating to the children’s sleeping arrangements has been satisfactorily addressed (HS10).

Recommendation to Ministry of Education

ERO recommends the Ministry follows up with the service provider to ensure that non-compliances identified in this report are addressed promptly.

Next ERO Review

The next ERO review of will be in consultation with the Ministry of Education.

Alan Wynyard

Director Review and Improvement Services Southern

Southern Region

22 May 2019

Information about the service

Early Childhood Service Name

Beststart Melling

Profile Number

47418

Location

Lower Hutt

Service type

Education and care service

Number licensed for

98 children, including up to 25 aged under 2

Percentage of qualified teachers

80% +

Reported ratios of staff to children

Under 2

Better than regulatory standards

Over 2

Better than regulatory standards

Service roll

103

Gender composition

Girls 55, Boys 48

Ethnic composition

Māori 9

NZ European/Pākehā 45

Indian 15

Chinese 13

Samoan 3

Other ethnic groups 18

Review team on site

April 2019

Date of this report

22 May 2019

Most recent ERO report(s)

No previous ERO reports

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include:

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Assurance Review process in any service:

  • having its first ERO review – including if it is part of a governing organisation

  • previously identified as ‘not well placed’ or ‘requiring further development’

  • that has moved from a provisional to a full licence

  • that have been re-licenced due to a change of ownership

  • where an Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum

  • premises and facilities

  • health and safety practices

  • governance, management and administration.

As part of an Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)

  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)

  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)

  • evacuation procedures and practices for fire and earthquake.

As part of an Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service

  • consideration of relevant documentation, including the implementation of health and safety systems

  • observations of the environment/premises, curriculum implementation and teaching practice.