14 Tocker Street, Taita, Lower Hutt
View on mapBestStart Taita
BestStart Taita
ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.
ERO’s Judgement
Regulatory standards |
ERO’s judgement |
Curriculum |
Meeting |
Premises and facilities |
Meeting |
Health and safety |
Meeting |
Governance, management and administration |
Meeting |
At the time of the review, ERO found the service was taking reasonable steps to meet regulatory standards.
Background
BestStart Taita is owned and operated by Best Start Educare Limited a national organisation which owns a number of early childhood services across New Zealand. The day-to-day operation of this service is the responsibility of the centre manager. A professional practice leader and an area manager oversee and support the teaching team. The March 2020 ERO Akanuku | Assurance Review report identified non-compliances with the regulatory standards. These have been addressed.
Summary of Review Findings
Kaiako use positive interactions to establish warm and reciprocal relationships with children. The design and layout of the service supports the different types of indoor and outdoor experiences. It includes quiet spaces, areas for physically active play, and space for a range of individual and group learning experiences. Parents and families contribute to the development of the service’s operational documents such as philosophy, policies, procedures and curriculum.
Key Next Steps
Next steps include:
- greater celebration of children’s culture, language and identity in assessment
- strengthening review and evaluation of the curriculum and teaching practices.
Next ERO Review
The next ERO review is likely to be an Akarangi | Quality Evaluation.
Lesley Patterson
Director Review and Improvement Services (Southern)
Southern Region | Te Tai Tini
20 May 2021
Information About the Service
Early Childhood Service Name | BestStart Taita |
Profile Number | 47526 |
Location | Lower Hutt |
Service type |
Education and care service |
Number licensed for |
87 children, including up to 25 aged under 2. |
Percentage of qualified teachers |
80%+ |
Service roll |
101 |
Ethnic composition |
Māori 19, NZ European/Pākehā 24, Pacific 23, Asian 24, Other ethnicities 11. |
Review team on site |
March 2021 |
Date of this report |
20 May 2021 |
Most recent ERO report(s) |
Akanuku | Assurance Review, March 2020 |
General Information about Assurance Reviews
All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.
Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.
ERO undertakes an Akanuku | Assurance Review process in any centre-based service:
- having its first ERO review – including if it is part of a governing organisation
- previously identified as ‘not well placed’ or ‘requiring further development’
- that has moved from a provisional to a full licence
- that have been re-licenced due to a change of ownership
- where an Akanuku | Assurance Review process is determined to be appropriate.
Management Assurance on Legal Requirements
All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:
- curriculum
- premises and facilities
- health and safety practices
- governance, management and administration.
As part of an Akanuku | Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:
- emotional safety (including positive guidance and child protection)
- physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
- suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
- evacuation procedures and practices for fire and earthquake.
As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:
- discussions with those involved in the service
- consideration of relevant documentation, including the implementation of health and safety systems
- observations of the environment/premises, curriculum implementation and teaching practice.
BestStart Taita - 09/03/2020
ERO’s Judgement
Regulatory standards |
ERO’s judgement |
Curriculum |
Not meeting |
Premises and facilities |
Not meeting |
Health and safety |
Not meeting |
Governance, management and administration |
Meeting |
At the time of the review, ERO identified non-compliance with regulatory standards that must be addressed.
Background
BestStart Taita is part of BestStart Educare in the lower North Island. The purpose built facility opened in August 2018 and this is the first ERO review of the service. A business manager and professional support manager provide support and guidance to centre leaders and teaching team. The community is ethnically diverse. Three age-based learning areas cater for children from infants to school age.
Summary of Review Findings
Infants, toddlers and older children experience positive, respectful interactions with teachers. The service curriculum provides them with opportunities to enhance and extend their learning and development. Play spaces are well resourced to provide for the learning and abilities of the children attending.
Strategies are in place to involve parents and whānau in their children’s learning. A stronger emphasis is needed on ensuring the cultures, languages and identities of all children are visible, particularly for Māori learners and children of Pacific heritages.
A policy framework and an annual plan guide centre operations. Teacher appraisal and internal evaluation processes are established.
Actions for Compliance
ERO found areas of non-compliance in the service relating to:
- identifying and minimising hazards, including the fixing of equipment that could slide or topple and cause harm
- developing and implementing a bicultural curriculum
- completing documentation within the required timeframes.
Licensing Criteria for Early Childhood Education and Care Centre 2008, PF5, PF16, C5, HS12
Since the onsite stage of the review, the service has provided ERO with evidence that shows it has addressed the following non-compliance:
-
secured the two items that could slide or topple and cause harm.
Recommendation to Ministry of Education
ERO recommends the Ministry follows up with the service provider to ensure that non-compliances identified in this report are addressed promptly.
Next ERO Review
The next ERO review of BestStart Taita will be in consultation with the Ministry of Education.
Dr Lesley Patterson
Director Review and Improvement Services (Southern)
Southern Region | Te Tai Tini
9 March 2020
Information About the Service
Early Childhood Service Name |
BestStart Taita |
Profile Number |
47526 |
Location |
Hutt Valley |
Service type |
Education and care service |
Number licensed for |
87 children, including up to 25 aged under 2. |
Percentage of qualified teachers |
80%+ |
Reported ratio of adults to children under 2 |
1:4 - Better than regulatory standards. |
Reported ratio of adults to children over 2 |
1:8 - Better than regulatory standards. |
Service roll |
115 |
Gender composition |
Female 63, Male 52 |
Ethnic composition |
Māori 21 |
Review team on site |
28 January 2020 |
Date of this report |
9 March 2020 |
Most recent ERO report(s) |
First ERO review of the service. |
General Information about Assurance Reviews
All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.
Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.
ERO undertakes an Assurance Review process in any centre-based service:
- having its first ERO review – including if it is part of a governing organisation
- previously identified as ‘not well placed’ or ‘requiring further development’
- that has moved from a provisional to a full licence
- that have been re-licenced due to a change of ownership
- where an Assurance Review process is determined to be appropriate.
Management Assurance on Legal Requirements
All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:
- curriculum
- premises and facilities
- health and safety practices
- governance, management and administration.
As part of an Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:
- emotional safety (including positive guidance and child protection)
- physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
- suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
- evacuation procedures and practices for fire and earthquake.
As part of an Assurance Review ERO also gathers and records evidence through:
- discussions with those involved in the service
- consideration of relevant documentation, including the implementation of health and safety systems
- observations of the environment/premises, curriculum implementation and teaching practice.