BestStart Mahora

Education institution number:
55089
Service type:
Education and Care Service
Definition:
Not Applicable
Total roll:
45
Telephone:
Address:

504 Frederick Street, Mahora, Hastings

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BestStart Mahora - 19/11/2020

ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.

ERO’s Judgement

Regulatory standards

ERO’s judgement

Curriculum

Meeting

Premises and facilities

Meeting

Health and safety

Meeting

Governance, management and administration

Meeting

At the time of the review, ERO found the service was taking reasonable steps to meet regulatory standards.

Background

BestStart Mahora is owned and operated by BestStart Educare Ltd. A centre manager is responsible for day-to-day operation. The service was returned to a full licence in September 2019 after taking actions to meet Ministry of Education requirements. Children play and learn in two separate areas.

Summary of Review Findings

Children experience an inclusive curriculum where their preferences are respected, and they are involved in decisions about their learning. Teachers use information and guidance from external agencies and services to work effectively with children. The curriculum is informed by assessment and planning that demonstrates an understanding of children’s learning, their interests, whānau and life contexts.

The outdoor activity space is safely accessed and there is space for a range of appropriate learning experiences. The service is effectively governed and managed, and adults take all reasonable steps to ensure the good health and safety of children.

Key Next Steps

Next steps include:

  • continuing to develop and embed a shared understanding of the new assessment, planning and evaluation process to better reflect intentional teaching in supporting children’s learning.

Next ERO Review

The next ERO review is likely to be an Akarangi | Quality Evaluation.

Phil Cowie

Director Review and Improvement Services (Central)

Central Region | Te Tai Pūtahi Nui

19 November 2020

Information About the Service

Early Childhood Service Name

BestStart Mahora

Profile Number

55089

Location

Mahora, Hastings

Service type

Education and care service

Number licensed for

42 children, including up to 15 aged under 2.

Percentage of qualified teachers

80%+

Service roll

53

Gender composition

Male 25, Female 28.

Ethnic composition

Māori 21, NZ European/Pākehā 19, Indian 5, Other ethnic groups 8.

Review team on site

September 2020

Date of this report

19 November 2020

Most recent ERO report(s)

Education Review, August 2018; Education Review, September 2015.

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Akanuku | Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation
  • previously identified as ‘not well placed’ or ‘requiring further development’
  • that has moved from a provisional to a full licence
  • that have been re-licenced due to a change of ownership
  • where an Akanuku | Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration.

As part of an Akanuku | Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
  • evacuation procedures and practices for fire and earthquake.

As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service
  • consideration of relevant documentation, including the implementation of health and safety systems
  • observations of the environment/premises, curriculum implementation and teaching practice.

ABC Mahora - 03/08/2018

1 Evaluation of ABC Mahora

How well placed is ABC Mahora to promote positive learning outcomes for children?

Not well placed

Requires further development

Well placed

Very well placed

ERO's findings that support this overall judgement are summarised below.

Background

ABC Mahora is an early childhood centre located in Hastings that provides education and care for children from birth to school age, five days a week. Of the 62 children enrolled at the time of this ERO review, 32 identify as Māori. Separate spaces are provided for the different age groups within the centre. Children have opportunities to interact between areas, in the recently upgraded indoor and outdoor environments.

The service's vision "Nurturing our communities Wairua, Mana and Mauri" underpins the philosophy.

Since the September 2015 ERO report, there have been some staff changes including the appointment of a new centre manager. The majority of teachers are fully qualified. Day-to-day centre operation is the responsibility of the centre manager, who supports the teaching team. A professional services manager has oversight of curriculum development and delivery, and a business manager supports the centre with administration, licensing, employment and finances.

ABC Mahora is owned and operated by BestStart Educare Ltd. BestStart (previously known as Kidicorp Ltd) is a large national organisation that owns early childhood services across New Zealand. BestStart policies and procedures guide operation and provide business management services.

The previous ERO report identified that self review and strategies to support Māori and Pacific children, including responding to parent and whānau aspirations, required developing. Significant progress has been made in relation to these areas.

This review was part of a cluster of two early learning services operated by BestStart Educare Ltd.

The Review Findings

A recent review of the centre's philosophy contributes to a closer alignment between the learning priorities of its community and the curriculum.

Children are engaged learners who benefit from a child-led curriculum that effectively responds to their strengths, needs and interests. The welcoming and inviting environment strongly reflects the centre philosophy.

Time and space are provided for children to inquire, problem solve, investigate, explore and take risks. Children actively participate in a programme that fosters their confidence, independence and enthusiasm for learning.

Teachers build responsive and reciprocal relationships with parents and whānau. Children's sense of belonging and wellbeing is enhanced through their positive and respective interactions.

Infants and toddlers have choices and opportunities to make decisions about their day. Their learning environment is well designed and resourced to encourage interaction and exploration. The programme successfully fosters, and teachers skilfully model, responsive caregiving through key teacher practices. A family-like atmosphere supports them to confidently interact with older children and siblings.

In partnership with parents, whānau and external agencies, children with additional learning needs are well supported within an inclusive environment.

There is an intentional approach to developing learning partnerships with Māori and Pacific whānau. Useful strategies support teachers' knowledge of educational success for Māori and Pacific children. Leaders and teachers continue to grow their understanding of culturally responsive practices.

Improved assessment, planning and evaluation has recently been implemented for individual children. It clearly shows children's progress over time. Parents are viewed as valued partners in the planning process. Teachers' observations of children in everyday activities successfully builds a picture of their interests. A collaborative planning process is responsive to the interests and strengths of individual children.

Online assessment narratives are well presented records reflecting children's individual goals. They show continuity of learning and extension of children's interests and strengths.

Children's transitions are carefully planned and well supported. Their individual needs are acknowledged and acted upon in consultation with families. A range of appropriate practices promotes continuity of learning for children when they start primary school. Continuing to strengthen transitions by building relationships with local schools is an ongoing focus.

There is a strong commitment to promote positive outcomes for children through growing leadership capability. Leadership is collaborative, supportive and improvement focused. A team culture is encouraged where teachers reflect on their practice to make changes that support children's learning.

A recently implemented appraisal framework effectively supports teacher growth and development. The professional services manager and business manager regularly review and report on professional, financial and compliance matters. Their support enables the centre manager to focus on curriculum delivery and improving centre operation.

Strategic and emergent evaluations have resulted in improved outcomes for children. Teachers continue to build understanding and knowledge of internal evaluation. Leaders have identified that a key next step is to evaluate and monitor learning outcomes against identified indicators. ERO's evaluation confirms this direction.

A clear vision sets the direction for the centre and promotes the aspirations parents and whānau have for their children. It reflects a commitment to high quality education. Governance and leadership practices promote and support ongoing change and strategic direction.

Key Next Steps

Centre leaders and ERO agree that important priorities for ongoing development are to continue to strengthen:

  • teacher responsiveness to children's culture, language and identity through assessment

  • internal evaluation to monitor and evaluate the impact of practices on outcomes for children.

Management Assurance on Legal Requirements

Before the review, the staff and management of ABC Mahora completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration.

During the review, ERO looked at the service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)

  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)

  • suitable staffing (including qualification levels; police vetting; teacher registration; ratios)

  • evacuation procedures and practices for fire and earthquake.

All early childhood services are required to promote children's health and safety and to regularly review their compliance with legal requirements.

Next ERO Review

When is ERO likely to review the service again?

The next ERO review of ABC Mahora will be in three years.

Alan Wynyard

Deputy Chief Review Officer Central (Acting)

Te Tai Pokapū - Central Region

3 August 2018

The Purpose of ERO Reports

The Education Review Office (ERO) is the government department that, as part of its work, reviews early childhood services throughout Aotearoa New Zealand. ERO’s reports provide information for parents and communities about each service’s strengths and next steps for development. ERO’s bicultural evaluation framework Ngā Pou Here is described in SECTION 3 of this report. Early childhood services are partners in the review process and are expected to make use of the review findings to enhance children's wellbeing and learning.

2 Information about the Early Childhood Service

Location

Hastings

Ministry of Education profile number

55089

Licence type

Education & Care Service

Licensed under

Education (Early Childhood Services) Regulations 2008

Number licensed for

42 children, including up to 15 aged under 2

Service roll

62

Gender composition

Girls 32, Boys 30

Ethnic composition

Māori
Pākehā
Pacific
Other ethnic groups

32
20
6
4

Percentage of qualified teachers

0-49% 50-79% 80%+

Based on funding rates

80% +

Reported ratios of staff to children

Under 2

1:4

Better than minimum requirements

Over 2

1:8

Better than minimum requirements

Review team on site

June 2018

Date of this report

3 August 2018

Most recent ERO report(s)

Education Review

September 2015

Education Review

October 2012

Education Review

April 2009

3 General Information about Early Childhood Reviews

ERO’s Evaluation Framework

ERO’s overarching question for an early childhood education review is ‘How well placed is this service to promote positive learning outcomes for children?’ ERO focuses on the following factors as described in the bicultural framework Ngā Pou Here:

  • Pou Whakahaere – how the service determines its vision, philosophy and direction to ensure positive outcomes for children
  • Pou Ārahi – how leadership is enacted to enhance positive outcomes for children
  • Mātauranga – whose knowledge is valued and how the curriculum is designed to achieve positive outcomes for children
  • Tikanga whakaako – how approaches to teaching and learning respond to diversity and support positive outcomes for children.

Within these areas ERO considers the effectiveness of arotake – self review and of whanaungatanga – partnerships with parents and whānau.

ERO evaluates how well placed a service is to sustain good practice and make ongoing improvements for the benefit of all children at the service.

A focus for the government is that all children, especially priority learners, have an opportunity to benefit from quality early childhood education. ERO will report on how well each service promotes positive outcomes for all children, with a focus on children who are Māori, Pacific, have diverse needs, and are up to the age of two.

For more information about the framework and Ngā Pou Here refer to ERO’s Approach to Review in Early Childhood Services.

ERO’s Overall Judgement and Next Review

The overall judgement that ERO makes and the timing of the next review will depend on how well placed a service is to promote positive learning outcomes for children. The categories are:

  • Very well placed – The next ERO review in four years
  • Well placed – The next ERO review in three years
  • Requires further development – The next ERO review within two years
  • Not well placed - The next ERO review in consultation with the Ministry of Education

ERO has developed criteria for each category. These are available on ERO’s website.

Review Coverage

ERO reviews are tailored to each service’s context and performance, within the overarching review framework. The aim is to provide information on aspects that are central to positive outcomes for children and useful to the service.