The Education Review Office (ERO) is an independent government department that reviews the performance of New Zealand’s schools and early childhood services, and reports publicly on what it finds.

The whakataukī of ERO demonstrates the importance we place on the educational achievement of our children and young people:

Ko te Tamaiti te Pūtake o te Kaupapa The Child – the Heart of the Matter

In our daily work we have the privilege of going into early childhood services and schools, giving us a current picture of what is happening throughout the country. We collate and analyse this information so that it can be used to benefit the education sector and, therefore, the children in our education system. ERO’s reports contribute sound information for work undertaken to support the Government’s policies.

This report presents the findings from phase one of a two-phase evaluation of the current provision of guidance and counselling in schools. The first phase involved three online surveys of school leaders, guidance counsellors and students in Term 1, 2013. The second phase involved ERO visits to schools/kura in Term 2, 2013 and the results will be reported separately. In the surveys ERO asked what makes guidance and counselling in schools work well. This report also covers the challenges that were identified for providing good guidance and counselling. Successful delivery in education relies on many people and organisations across the community working together for the benefit of children and young people. We trust the information in ERO’s evaluations will help them in their work.

Diana Anderson

Chief Review Officer (Acting)

Education Review Office

July 2013