The Education Review Office (ERO) is an independent government department that reviews the performance of New Zealand’s schools and early childhood services, and reports publicly on what it finds.

The whakataukī of ERO demonstrates the importance we place on the educational achievement of our children and young people:

Ko te Tamaiti te Pūtake o te KaupapaThe Child – the Heart of the Matter

In our daily work we have the privilege of going into early childhood services and schools, giving us a current picture of what is happening throughout the country. We collate and analyse this information so that it can be used to benefit the education sector and, therefore, the children in our education system. ERO’s reports contribute sound information for work undertaken to support the Government’s policies. Effective employment practices in early childhood services are critical to the success of the children at those services. A robust and systematic approach to staff recruitment, development and appraisal will help build capability, improve teaching and will contribute significantly to positive learning outcomes for the children.

This report highlights effective employment practices in some services, identifies some of the challenges and, in the interests of improvement, makes recommendations to the Ministry of Education and early childhood services.

Successful delivery in education relies on many people and organisations across the community working together for the benefit of children and young people. We trust the information in ERO’s evaluations will help them in their work.

Rob McIntosh Chief Review Officer (Acting)

Education Review Office

May 2014