BestStart Fendalton

Education institution number:
46567
Service type:
Education and Care Service
Definition:
Not Applicable
Total roll:
51
Telephone:
Address:

80 Fendalton Road, Fendalton, Christchurch

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BestStart Fendalton - 30/03/2020

1 Evaluation of BestStart Fendalton

How well placed is BestStart Fendalton to promote positive learning outcomes for children?

Not well placed

Requires further development

Well placed

Very well placed

BestStart Fendalton is well placed to promote positive learning outcomes for children.

ERO's findings that support this overall judgement are summarised below.

Background

BestStart Fendalton (previously known as First Steps Fendalton) operates under the BestStart governance and management structures. BestStart is a large national organisation that owns early childhood education services across Aotearoa New Zealand.

Leaders and teachers provide education and care for infants, toddlers and young children to school age. The centre is licensed for 46 children, including 15 up to two years of age. It operates in a converted villa with two separate rooms for the nursery and preschool. Each has its own outdoor play area.

The centre manager has responsibility for the day-to-day operation of the centre and leads a team of five qualified teachers. They are supported by two teachers in training. Together, they have reviewed the centre's philosophy which emphasises the importance of inspiring learners and being independent, creative and kind.

Since the September 2016 ERO review, staff have made progress in relation to strengthening internal evaluation. They recognise the need to increase the visibility of bicultural practices and further develop assessment, planning and evaluation processes.

The Review Findings

Children are settled, calm and engaged in meaningful learning. They have many opportunities to lead their own learning and choose from a wide variety of equipment in the very well resourced indoor and outdoor areas. Children are independent, welcoming and respectful of others. They enjoy being creative, exploring activities and the environment, and solving problems cooperatively.

Teachers follow children's interests and join them in play to support their learning. They listen attentively and make suggestions to support children's choices and decision making to extend their play. Teachers respond promptly to children's needs, foster positive social interactions and assist their skill development.

Infants and toddlers learn and play in a calm, unhurried, nurturing environment. They benefit from the small number of children in this room. Familiar, respectful adults are responsive to children's needs. There is easy access to an appropriate variety of natural resources and equipment both indoors and outside.

Through learning stories, teachers identify learning goals and teaching strategies to support children's progress and development. They regularly plan activities to foster children's interests. Teachers purposefully involve parents in decisions about their child's learning and the centre's operation.

Teachers have undertaken a significant evaluation of their philosophy. This collaborative process resulted in shared understandings of centre-wide values that guide teaching practice.

Leaders and teachers are well supported by BestStart managers and systems. BestStart has a well-established management structure. Policies and procedures provide clear guidance to centre managers and teachers for the operation of the centre and maintenance of health and safety for children and adults.

Key Next Steps

Key next steps include:

  • increasing the visibility of bicultural perspectives and practices across all aspects of centre operation and documentation
  • developing assessment, planning and evaluation processes to make learning and teaching more consistent
  • deepening understanding and use of strategic planning and internal evaluation processes to make effective changes to practices and evaluate the impacts on outcomes for children.

Management Assurance on Legal Requirements

Before the review, the staff and management of BestStart Fendalton completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration.

During the review, ERO looked at the service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)

  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)

  • suitable staffing (including qualification levels; police vetting; teacher registration; ratios)

  • evacuation procedures and practices for fire and earthquake.

All early childhood services are required to promote children's health and safety and to regularly review their compliance with legal requirements.

Dr Lesley Patterson

Director Review and Improvement Services (Southern)

Southern Region - Te Tai Tini

30 March 2020

The Purpose of ERO Reports

The Education Review Office (ERO) is the government department that, as part of its work, reviews early childhood services throughout Aotearoa New Zealand. ERO’s reports provide information for parents and communities about each service’s strengths and next steps for development. ERO’s bicultural evaluation framework Ngā Pou Here is described in SECTION 3 of this report. Early childhood services are partners in the review process and are expected to make use of the review findings to enhance children's wellbeing and learning.

2 Information about the Early Childhood Service

Location

Christchurch

Ministry of Education profile number

46567

Licence type

Education & Care Service

Licensed under

Education (Early Childhood Services) Regulations 2008

Number licensed for

46 children, including up to 15 aged under 2

Service roll

53

Gender composition

Males 30, Females 23

Ethnic composition

Māori
NZ European/Pākehā
Chinese
Other European
Other ethnicities

3
31
6
4
9

Percentage of qualified teachers

0-49% 50-79% 80%+

Based on funding rates

80% +

Reported ratios of staff to children

Under 2

1:4

Better than minimum requirements

Over 2

1:8

Better than minimum requirements

Review team on site

December 2019

Date of this report

30 March 2020

Most recent ERO report

Education Review

August 2016

3 General Information about Early Childhood Reviews

ERO’s Evaluation Framework

ERO’s overarching question for an early childhood education review is ‘How well placed is this service to promote positive learning outcomes for children?’ ERO focuses on the following factors as described in the bicultural framework Ngā Pou Here:

Pou Whakahaere – how the service determines its vision, philosophy and direction to ensure positive outcomes for children

Pou Ārahi – how leadership is enacted to enhance positive outcomes for children

Mātauranga – whose knowledge is valued and how the curriculum is designed to achieve positive outcomes for children

Tikanga whakaako – how approaches to teaching and learning respond to diversity and support positive outcomes for children.

Within these areas ERO considers the effectiveness of arotake – self review and of whanaungatanga – partnerships with parents and whānau.

ERO evaluates how well placed a service is to sustain good practice and make ongoing improvements for the benefit of all children at the service.

A focus for the government is that all children, especially priority learners, have an opportunity to benefit from quality early childhood education. ERO will report on how well each service promotes positive outcomes for all children, with a focus on children who are Māori, Pacific, have diverse needs, and are up to the age of two.

For more information about the framework and Ngā Pou Here refer to ERO’s Approach to Review in Early Childhood Services.

ERO’s Overall Judgement

The overall judgement that ERO makes will depend on how well the service promotes positive learning outcomes for children. The categories are:

  • Very well placed

  • Well placed

  • Requires further development

  • Not well placed

ERO has developed criteria for each category. These are available on ERO’s website.

Review Coverage

ERO reviews are tailored to each service’s context and performance, within the overarching review framework. The aim is to provide information on aspects that are central to positive outcomes for children and useful to the service.

First Steps Fendalton - 10/08/2016

1 Evaluation of First Steps Fendalton

How well placed is First Steps Fendalton to promote positive learning outcomes for children?

Not well placed

Requires further development

Well placed

Very well placed

First Steps Fendalton is well placed to promote learning outcomes for children.

ERO's findings that support this overall judgement are summarised below.

Background

First Steps Fendalton operates under the BestStart Educare Ltd management structure. BestStart (previously known as Kidicorp Ltd.) is a large national organisation that owns early childhood education services across Aotearoa New Zealand.

First Steps Fendalton provides education and care for infants, toddlers and young children to school age. The centre operates in a converted villa with a separate nursery and preschool. Families travel from a wide geographic area to attend the centre. An increasing number of families are from diverse cultures.

Most staff are qualified ECE teachers. A number of extra teachers have been appointed as the roll has increased.

An on-site chef provides lunches and snacks for children. Individual dietary needs are carefully considered.

The centre has been open for 18 months. This is the first education review.

The Review Findings

Children experience positive, respectful relationships with each other and their teachers. They are settled and confident in their learning environment.

Children are encouraged to develop self-help and independence skills. Older children support younger children in their play. They are able to choose from a wide range of thoughtfully presented activities and resources.

Teachers provide a positive, inclusive environment for children and parents. They encourage children to follow their interests and talk with them about their play. Teachers use a range of approaches to extend children's ideas and thinking and provide well organised indoor and outside play spaces.

Infants and toddlers experience nurturing relationships and calm, unhurried routines with their teachers. They have many opportunities to explore the interesting environment. Teachers effectively provide a learning programme focused on individual children. They foster oral language development and provide enjoyable sensory experiences.

Leaders and teachers work closely with families, seek their views and value their contributions to the centre. Each family's home culture and beliefs are respected. Parents are encouraged to be involved in the learning programmes. They are kept well informed about their children’s interests and learning.

Transitions into and within the centre are well planned and focused on the needs of each child and family. Centre leaders have a positive relationship with the local school. This supports children to confidently transition into school.

The centre is well supported by BestStart managers. The centre manager, business manager and professional services manager work in partnership to increasingly align and implement BestStart systems effectively, including quality assurance, strategic planning, appraisal and health and safety processes.

Managers have specific strategies to manage change well and build teacher capability and leadership skills. Leaders and teachers regularly engage in systematic, collaborative self-review and internal evaluation that informs centre priorities. They make well considered changes to improve learning opportunities and teaching practices. Regular, targeted professional development and mentoring is provided to staff to help build reflective, evaluative practices.

There is a strong focus on continuous improvement and promoting positive outcomes for children and families.

Key Next Steps

Centre leaders identified, and ERO's evaluation confirms, that the key next steps are to:

  • increase bicultural perspectives and practices across all aspects of centre operation and documentation
  • review assessment, planning and evaluation processes
  • further strengthen self review practices.

Management Assurance on Legal Requirements

During the review, ERO looked at the service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; police vetting; teacher registration; ratios)
  • evacuation procedures and practices for fire and earthquake.

All early childhood services are required to promote children's health and safety and to regularly review their compliance with legal requirements. 

Next ERO Review

When is ERO likely to review the service again?

The next ERO review of First Steps Fendalton will be in three years. 

Lesley Patterson
Deputy Chief Review Officer Southern

10 August 2016 

The Purpose of ERO Reports

The Education Review Office (ERO) is the government department that, as part of its work, reviews early childhood services throughout Aotearoa New Zealand. ERO’s reports provide information for parents and communities about each service’s strengths and next steps for development. ERO’s bicultural evaluation framework Ngā Pou Here is described in SECTION 3 of this report. Early childhood services are partners in the review process and are expected to make use of the review findings to enhance children's wellbeing and learning. 

2 Information about the Early Childhood Service 

Location

Christchurch

Ministry of Education profile number

46567

Licence type

Education & Care Service

Licensed under

Education (Early Childhood Services) Regulations 2008

Number licensed for

46 children, including up to 15 aged under 2

Service roll

46

Gender composition

Boys 23; Girls 23

Ethnic composition

Māori
Pākehā
Niuean
Other

  4
33
  1
  8

Percentage of qualified teachers

0-49%       50-79%       80%+

Based on funding rates

80% +

Reported ratios of staff to children

Under 2

1:4

Better than minimum requirements

Over 2

1:8

Better than minimum requirements

Review team on site

July 2016

Date of this report

10 August 2016

Most recent ERO report

No previous ERO reports

 

3 General Information about Early Childhood Reviews

ERO’s Evaluation Framework

ERO’s overarching question for an early childhood education review is ‘How well placed is this service to promote positive learning outcomes for children?’ ERO focuses on the following factors as described in the bicultural framework Ngā Pou Here:

Pou Whakahaere – how the service determines its vision, philosophy and direction to ensure positive outcomes for children

Pou Ārahi – how leadership is enacted to enhance positive outcomes for children

Mātauranga – whose knowledge is valued and how the curriculum is designed to achieve positive outcomes for children

Tikanga whakaako – how approaches to teaching and learning respond to diversity and support positive outcomes for children.

Within these areas ERO considers the effectiveness of arotake – self review and of whanaungatanga – partnerships with parents and whānau. 

ERO evaluates how well placed a service is to sustain good practice and make ongoing improvements for the benefit of all children at the service.

A focus for the government is that all children, especially priority learners, have an opportunity to benefit from quality early childhood education. ERO will report on how well each service promotes positive outcomes for all children, with a focus on children who are Māori, Pacific, have diverse needs, and are up to the age of two.

For more information about the framework and Ngā Pou Here refer to ERO’s Approach to Review in Early Childhood Services.

ERO’s Overall Judgement and Next Review

The overall judgement that ERO makes and the timing of the next review will depend on how well placed a service is to promote positive learning outcomes for children. The categories are:

  • Very well placed – The next ERO review in four years
  • Well placed – The next ERO review in three years
  • Requires further development – The next ERO review within two years
  • Not well placed - The next ERO review in consultation with the Ministry of Education

ERO has developed criteria for each category. These are available on ERO’s website.

Review Coverage

ERO reviews are tailored to each service’s context and performance, within the overarching review framework. The aim is to provide information on aspects that are central to positive outcomes for children and useful to the service.