Blossoms Educare Glen Innes - 09/05/2019

ERO’s judgement

Regulatory standards


Not meeting

Premises and facilities

Not meeting

Health and safety

Not meeting

Governance, management and administration


At the time of the review, ERO identified areas of non-compliance with regulatory standards that are an unacceptable risk to children.


Blossoms Educare Glen Innes is licensed for 140 children. Up to 40 infants and toddlers occupy one room with access to an outdoor space. Up to 100 children aged from two to five years are cared for in a second room with a separate playground. The community is culturally diverse and many children and their families speak more than one language. This is the first ERO review of this service, which opened in September 2017. New teachers will be recruited as enrolments grow.

Summary of Review Findings

Teachers provide a programme that allows children to be involved in decisions about their learning experiences. The service curriculum provides children with a range of experiences and opportunities to enhance and extend their learning and development - both indoors and outdoors, individually and in groups.

Centre leaders must ensure that policies and procedures are followed. Aspects of teaching practices do not meet regulatory standards.

Actions for compliance

ERO found areas of non-compliance in the service relating to curriculum, health and safety, and premises and facilities, which include:

  • adults’ interactions with children and practices that demonstrate an understanding of children’s learning

  • the provision of first aid supplies and toileting facilities for children

  • procedures and practices for monitoring and recording sleep checks, hazard management, the documentation of food provided to children, and systems to administer medicine to children.

Licensing Criteria for Early Childhood Education & Care Service 2008, C3, 4, PF20,22,28, HS9,12,19,29;

Education (ECS) Regulations 2008, Regulation 43, 1a (ii, iii), 45 1a (ii) and 46, 1a, b, c (iii).

Recommendation to Ministry of Education

ERO recommends that the Ministry reassess the licence of Blossoms Educare Glen Innes. ERO will not undertake a further review of this service until the Ministry of Education is satisfied that the service meets regulatory standards.

Next ERO Review

The next ERO review of Blossoms Educare Glen Innes will be in consultation with the Ministry of Education.

Steve Tanner

Director Review and Improvement Services Northern

Northern Region

9 May 2019

Information about the service

Early Childhood Service Name

Blossoms Educare Glen Innes

Profile Number




Service type

Education and care service

Number licensed for

140 children, including up to 40 aged under 2

Percentage of qualified teachers


Reported ratios of staff to children

Under 2

1:4 - Better than regulatory standards

Over 2

1:8 - Better than regulatory standards

Service roll


Gender composition

Boys 41 Girls 36

Ethnic composition

Māori 27

Samoan 21

Tongan 12

other ethnic groups 17

Review team on site

March 2019

Date of this report

9 May 2019

Most recent ERO report(s)

First ERO review of the service

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include:

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Assurance Review process in any service:

  • having its first ERO review – including if it is part of a governing organisation

  • previously identified as ‘not well placed’ or ‘requiring further development’

  • that has moved from a provisional to a full licence

  • that have been re-licenced due to a change of ownership

  • where an Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum

  • premises and facilities

  • health and safety practices

  • governance, management and administration.

As part of an Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)

  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)

  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)

  • evacuation procedures and practices for fire and earthquake.

As part of an Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service

  • consideration of relevant documentation, including the implementation of health and safety systems

  • observations of the environment/premises, curriculum implementation and teaching practice.