Castor Bay Infant Care Centre - 16/08/2019

ERO’s judgement

Regulatory standards



Premises and facilities


Health and safety


Governance, management and administration


At the time of the review, ERO found the service was taking reasonable steps to meet regulatory standards.


Castor Bay Infant Care Centre offers all-day care for up to 20 infants and toddlers. The centre has operated on the ground floor of a residential property for over 25 years. New owners purchased the centre in 2018.

Good practices noted in the 2016 ERO report have been sustained.

Summary of review findings

Teachers plan and implement a programme that is consistent with Te Whāriki, the early childhood curriculum, and responds to the interests, strengths and capabilities of enrolled children. Children’s learning is supported by positive interactions with teachers in a language rich environment that includes a wide range of learning experiences. Children have opportunities to gain an understanding of Māori as tangata whenua.

Leaders and teachers regularly communicate with parents to share information about children’s learning and encourage their involvement in decision-making. An ongoing process of review keeps the service focused on improvement in outcomes for children at the centre.

Since ERO’s on-site visit the service provider has provided ERO with further evidence to show that all policies and procedures meet requirements. Steps have been taken to ensure that fences around the licensed premises are secure, and that all glass meets appropriate safety standards. A dishwasher has been installed.

Next ERO Review

The next ERO review is likely to be an Education Review.

Steve Tanner

Director Review and Improvement Services Northern

Northern Region

16 August 2019

Information about the service

Early Childhood Service Name

Castor Bay Infant Care Centre

Profile Number



Castor Bay, Auckland

Service type

Education and care service

Number licensed for

20 children, including up to 20 aged under 2 years

Percentage of qualified teachers


Reported ratios of staff to children

Under 2

1:4 - Better than regulatory standards

Over 2

1:4 - Better than regulatory standards

Service roll


Gender composition

Boys 11

Girls 7

Ethnic composition

NZ European/Pākehā 10

other ethnic groups 8

Review team on site

July 2019

Date of this report

16 August 2019

Most recent ERO report(s)

Education Review March 2016
Education Review February 2013

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include:

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Assurance Review process in any service:

  • having its first ERO review – including if it is part of a governing organisation

  • previously identified as ‘not well placed’ or ‘requiring further development’

  • that has moved from a provisional to a full licence

  • that have been re-licenced due to a change of ownership

  • where an Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum

  • premises and facilities

  • health and safety practices

  • governance, management and administration.

As part of an Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)

  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)

  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)

  • evacuation procedures and practices for fire and earthquake.

As part of an Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service

  • consideration of relevant documentation, including the implementation of health and safety systems

  • observations of the environment/premises, curriculum implementation and teaching practice.