Cuddly Kiwis Childcare Papatoetoe - 01/10/2019

ERO’s Judgement

Regulatory standards

ERO’s judgement



Premises and facilities


Health and safety


Governance, management and administration


At the time of the review, ERO found the service was taking reasonable steps to meet regulatory standards.


Cuddly Kiwis Childcare Papatoetoe is one of two centres managed by the same service provider. This is the first review of the service since a change of ownership.

The centre manager is an experienced early childhood teacher and leads a new team of five staff, including four registered teachers. The staff team reflects the cultural diversity of the community.

Summary of Review Findings

Adults engage in positive meaningful interactions to enhance children’s learning and nurture relationships. The curriculum recognises Māori as tangata whenua. Children have opportunities to develop knowledge of te reo and tikanga Māori. The curriculum is responsive to children as learners and their preferences are respected. It supports each child to be confident in their own culture and encourages them to respect other cultures.

Parents have opportunities to communicate with staff about their children’s learning. They have access to a range of information and contribute to centre development and review. A philosophy statement and annual plan guide centre operations. A system of regular appraisal is implemented across both centres.

Key Next Steps

Next steps include:

  • strengthening assessment, planning and evaluation processes and practices to make learning and teaching more visible.

Next ERO Review

The next ERO review is likely to be an Education Review.

Steve Tanner

Director Review and Improvement Services (Northern)

Northern Region | Te Tai Raki

1 October 2019

Information About the Service

Early Childhood Service Name

Cuddly Kiwis Childcare Papatoetoe

Profile Number



Papatoetoe, Auckland

Service type

Education and care service

Number licensed for

50 children over the age of two years

Percentage of qualified teachers


Reported ratio of staff to children under 2

No children under two years

Reported ratio of staff

1:10 - Meets regulatory standards.

Service roll


Gender composition

Girls 27 Boys 17

Ethnic composition

Indian 28
Chinese 5
other ethnic groups 11

Review team on site

September 2019

Date of this report

1 October 2019

Most recent ERO report(s)

As Prodigy Preschool Papatoetoe:
Education Review, April 2015
Education Review, May 2012
Education Review, December 2008

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation
  • previously identified as ‘not well placed’ or ‘requiring further development’
  • that has moved from a provisional to a full licence
  • that have been re-licenced due to a change of ownership
  • where an Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration.

As part of an Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
  • evacuation procedures and practices for fire and earthquake.

As part of an Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service
  • consideration of relevant documentation, including the implementation of health and safety systems
  • observations of the environment/premises, curriculum implementation and teaching practice.