Level 2. Suite 4 93 Dominion Road, Mt Eden, Auckland
View on mapERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.
Regulatory standards |
ERO’s judgement |
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Curriculum |
Meeting |
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Premises and facilities |
Meeting |
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Health and safety |
Meeting |
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Governance, management and administration |
Meeting |
At the time of the review, ERO found the service was taking reasonable steps to meet regulatory standards.
Education Angels In Home Childcare is one of seven, home-based education and care networks owned by Education Angels In Home Childcare Limited. An operations manager supports a team of eight visiting teachers and has oversight of administration, staffing and compliance. A high number of children attending this service are of Chinese heritage. This is the network’s first review under new ownership.
The home-based curriculum aligns with Te Whāriki, the early childhood curriculum and the organisation’s identified learning priorities. Families’ cultures, home languages, and celebrations are integrated within the daily experiences in homes and the wider community. Visiting teachers support educators to include te ao Māori.
The layout of educators’ homes supports the provision of a range of indoor and outdoor learning experiences. Suitable policies, practices and procedures guide the operation of the organisation. The health and safety of children are regularly monitored by educators and visiting teachers. A process of self-review results in changes to aspects of the service’s operation.
Next steps are for visiting teachers to continue to develop educators’ knowledge and confidence to:
use Te Whāriki in assessment, planning and evaluation to show children’s learning and progress over time
implement a bi-cultural curriculum in ways that are meaningful to children.
The next ERO review is likely to be an Akarangi | Quality Evaluation.
Kathy Lye
Director Review and Improvement Services (Te Tai Tini | Southern)
Southern Region | Te Tai Tini
13 February 2023
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Early Childhood Service Name |
Education Angels in Home Childcare |
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Profile Number |
47358 |
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Location |
Auckland |
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Service type |
Home-based service |
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Number licensed for |
50 children, including up to 50 aged under 2 |
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Percentage of qualified teachers |
100% |
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Service roll |
32 |
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Review team on site |
November 2022 |
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Date of this report |
13 February 2023 |
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Most recent ERO report(s) |
Education Review, March 2020 |
All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.
Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.
having its first ERO review – including if it is part of a governing organisation
previously identified as ‘not well placed’ or ‘requiring further development’
that has moved from a provisional to a full licence
that have been re-licenced due to a change of ownership
where an Akanuku | Assurance Review process is determined to be appropriate.
All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:
curriculum
premises and facilities
health and safety practices
governance, management and administration.
As part of an Akanuku | Assurance Review ERO assesses whether the regulatory standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:
emotional safety (including positive guidance and child protection)
physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
suitable staffing (including qualification levels; safety checking; teacher certification; ratios)
relevant evacuation procedures and practices.
As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:
discussions with those involved in the service
consideration of relevant documentation, including the implementation of health and safety systems
observations of the environment/premises, curriculum implementation and teaching practice.
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Not well placed |
Requires further development |
Well placed |
Very well placed |
Education Angels In Home Childcare requires further development to promote positive learning outcomes for children.
Education Angels In Home Childcare requires support to provide a curriculum that is informed by assessment, planning and evaluation, and is aligned to the principles and strands of Te Whāriki, the early childhood curriculum.
ERO's findings that support this overall judgement are summarised below.
Education Angels In Home Childcare is one of seven home-based education and care networks owned by Education Angels In Home Childcare Limited. This network is licensed for 50 children. Children enrolled are predominantly Chinese and Korean.
Educators work in their homes to provide education and care for up to four children at a time and are supported by a visiting registered teacher. Most of the educators are relatives of the children in their care. Many of the children and educators speak Mandarin during the day. Visiting teachers provide educational planning support and guidance for the 23 educators. They monitor health and safety through monthly home visits, playgroups and organised events.
An operations manager and two senior visiting teachers are based in Wellington. The senior visiting teachers provide extra support and cover when needed. The operations manager provides administrative and management frameworks that support the service's operations. She is supported by an administrator, who is also the network contact person based in the Auckland office.
The organisational philosophy promotes safe, caring and nurturing learning environments. There is a strong emphasis on relationships between educators, children and parents/whānau.
This is the first ERO review for Education Angels In Home Childcare.
Children's learning records show that they participate in day-to-day household activities, planned experiences and regular excursions in the community. They have fun, make choices, engage in culturally relevant experiences and are familiar with daily routines. Their cultural identity is well supported. Children's emotional wellbeing is nurtured through positive, responsive relationships with educators.
Educator records show that children play and learn in well-resourced learning environments. There is a focus on promoting oral language and encouraging children to be socially competent. While programme records show some evidence of te reo Māori being incorporated into activities and experiences, service leaders have identified bicultural practice as an area for ongoing development.
Educators and visiting teachers are responsive to the temperaments, preferences and interests of children up to two years of age. They are flexible and responsive to infants' specific needs and provide individualised nurturing care. This supports infants to develop strong and secure relationships with educators.
Educators keep good daily records of each child’s day, noting routines and activities. Learning experiences include early literacy, mathematics and science, and the use of creative and manipulative materials. Educators are beginning to respond to parent/whānau aspirations. This should help them to strengthen partnerships with parents in relation to children's learning and development.
Visiting teachers have begun working on developing all educators' knowledge and understanding of Te Whāriki. Children's assessment portfolios show that some educators respond to individual children’s interests and dispositions and have an understanding of the principles of Te Whāriki. Visiting teachers should develop and record specific strategies for educators to support child-led learning and to plan for learning based on children's interests and strengths.
Visiting teachers have good knowledge of individual children and have trusting relationships with educators. They use an individualised affirming approach to building educator knowledge and capability in providing home-based programmes. Visiting teacher reports should identify the coaching and mentoring strategies they use to help educators to establish high-quality practices.
Visiting teachers run playgroups and outings. These provide opportunities for social interactions and networking for educators, and for children to learn as part of a larger group. Improving support and coaching about effective teaching practices during these events would benefit educators' confidence and capabilities.
Leaders have established a clear vision for the organisation. This is supported by policies and procedures for child safety, and educator recruitment and induction. Leaders should document and strengthen quality assurance processes. This should help them to monitor the consistency of education and care, including health and safety practices in educators' homes.
Service leaders agree that areas to improve include:
planning, assessment and evaluation processes that respond to the learning interests, strengths and dispositions of individual children
visiting teachers intentionally responding to opportunities to engage in extending children's learning through playgroups and outings
visiting teachers raising the capabilities and confidence of educators to provide education programmes that reflect Te Whāriki
visiting teachers systematically evaluating their own practices and their impact on outcomes for children and families
strengthening internal evaluation across all aspects of the service to develop shared understandings, and to improve the quality of learning for individuals and groups of children.
Before the review, the staff and management of Education Angels In Home Childcare completed an ERO Home-based Education and Care Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:
During the review, ERO looked at the service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:
emotional safety (including positive guidance and child protection)
physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
suitable staffing (including qualification levels; police vetting; teacher registration; ratios)
evacuation procedures and practices for fire and earthquake.
All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements.
ERO identified areas of non-compliance relating to curriculum and teacher appraisal. To meet requirements the service needs to improve its performance by:
providing a curriculum that is informed by assessment, planning and evaluation (documented and undocumented) that demonstrates an understanding of children's learning and development, and that is consistent with Te Whāriki.
Licensing Criteria for Early Childhood Education and Care Centres 2008, C1.
ERO recommends that the service, in consultation with the Ministry of Education, develops a plan to address the key next steps and actions outlined in this report.
Steve Tanner
Director Review and Improvement Services (Northern)
Northern Region - Te Tai Raki
4 March 2020
The Education Review Office (ERO) is the government department that, as part of its work, reviews early childhood services throughout Aotearoa New Zealand. ERO’s reports provide information for parents and communities about each service’s strengths and next steps for development. ERO’s bicultural evaluation framework Ngā Pou Here is described in SECTION 3 of this report. Early childhood services are partners in the review process and are expected to make use of the review findings to enhance children's wellbeing and learning.
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Location |
Mt Eden, Auckland |
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Ministry of Education profile number |
47358 |
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Institution type |
Homebased Network |
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Licensed under |
Education (Early Childhood Services) Regulations 2008 |
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Number licensed for |
50 children, including up to 50 aged under 2 |
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Service roll |
41 |
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Standard or Quality Funded |
Standard |
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Gender composition |
Girls 24 Boys 17 |
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Ethnic composition |
Chinese Korean |
22 19 |
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Number of qualified coordinators in the network |
1 |
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Required ratios of educators to children |
Under 2 |
1:2 |
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Over 2 |
1:4 |
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Review team on site |
December 2019 |
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Date of this report |
4 March 2020 |
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Most recent ERO report(s)
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No previous ERO reports |
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ERO’s overarching question for an early childhood education review is ‘How well placed is this service to promote positive learning outcomes for children?’ ERO focuses on the following factors as described in the bicultural framework Ngā Pou Here:
Pou Whakahaere – how the service determines its vision, philosophy and direction to ensure positive outcomes for children
Pou Ārahi – how leadership is enacted to enhance positive outcomes for children
Mātauranga – whose knowledge is valued and how the curriculum is designed to achieve positive outcomes for children
Tikanga whakaako – how approaches to teaching and learning respond to diversity and support positive outcomes for children.
Within these areas ERO considers the effectiveness of arotake – self review and of whanaungatanga – partnerships with parents and whānau.
ERO evaluates how well placed a service is to sustain good practice and make ongoing improvements for the benefit of all children at the service.
A focus for the government is that all children, especially priority learners, have an opportunity to benefit from quality early childhood education. ERO will report on how well each service promotes positive outcomes for all children, with a focus on children who are Māori, Pacific, have diverse needs, and are up to the age of two.
For more information about the framework and Ngā Pou Here refer to the draft methodology for ERO reviews in Home-based Education and Care Services: July 2008
The overall judgement that ERO makes will depend on how well the service promotes positive learning outcomes for children. The categories are:
Very well placed
Well placed
Requires further development
Not well placed
ERO has developed criteria for each category. These are available on ERO’s website.
ERO reviews are tailored to each service’s context and performance, within the overarching review framework. The aim is to provide information on aspects that are central to positive outcomes for children and useful to the service.