Happy Feet Childcare Otahuhu - 15/01/2020

ERO’s Judgement

Regulatory standards

ERO’s judgement



Premises and facilities


Health and safety


Governance, management and administration


At the time of the review, ERO found the service was taking reasonable steps to meet regulatory standards.


Happy Feet Childcare Otahuhu is part of the nationwide Provincial Education Group. It gained a full licence from the Ministry of Education in August 2017. The centre manager leads a team of eight qualified teachers and three untrained staff, and a centre cook. The children enrolled are from diverse cultural backgrounds and staffing reflects this diversity.

This is the first ERO review of the centre since the change of ownership.

Summary of Review Findings

Teachers engage in meaningful, positive interactions with children. Their practices demonstrate an understanding of children’s learning and development. Indoor and outdoor learning environments provide a range of experiences that are appropriate for the ages and abilities of children attending.

Parents are informed about centre operations and are involved in decision making. The centre’s curriculum acknowledges and reflects the unique place of Māori as tangata whenua. It supports children’s right to be confident in their own cultures and respect other cultures.

The centre’s philosophy, annual plan, policies and procedures guide centre operations.

Key Next Steps

Next steps include:

  • continuing to focus on building teachers’ capacity in assessment, planning and evaluation
  • ensuring that the planned philosophy review includes consideration of a ‘local curriculum’.

Next ERO Review

The next ERO review is likely to be an Education Review.

Steve Tanner

Director Review and Improvement Services (Northern)

Northern Region | Te Tai Raki

15 January 2020

Information About the Service

Early Childhood Service Name Happy Feet Childcare Otahuhu
Profile Number 10051


Otahuhu, Auckland

Service type

Education and care service

Number licensed for

100 children, including up to 16 aged under 2 years

Percentage of qualified teachers


Reported ratio of staff to children under 2

1:5 – Meets regulatory standards

Reported ratio of staff

1:10 – Meets regulatory standards

Service roll


Gender composition

Boys 49 Girls 32

Ethnic composition

Māori 13
NZ European/Pākehā 2
Samoan 17
Tongan 14
Indian 11
Fijian 9
Cook Island Māori 4
Filipino 4
other ethnic groups 7

Review team on site

October 2019

Date of this report

15 January 2020

Most recent ERO report(s)

Education Review September 2016

Education Review June 2013

Education Review February 2010

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation
  • previously identified as ‘not well placed’ or ‘requiring further development’
  • that has moved from a provisional to a full licence
  • that have been re-licenced due to a change of ownership
  • where an Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration.

As part of an Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
  • evacuation procedures and practices for fire and earthquake.

As part of an Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service
  • consideration of relevant documentation, including the implementation of health and safety systems
  • observations of the environment/premises, curriculum implementation and teaching practice.