10 Robertson Road, Mangere Central, Auckland
View on mapERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.
Regulatory standards | ERO’s judgement |
| Curriculum | Meeting |
| Premises and facilities | Meeting |
| Health and safety | Meeting |
| Governance, management and administration | Meeting |
Since the onsite visit, the service has provided ERO with evidence that shows it has addressed non-compliances and is now taking reasonable steps to meet regulatory standards.
Kiwi Kids Childcare Limited is a privately owned service. Previously known as Kea Kids Roberston Road, it has been re-licensed and under new management since November 2022. The owner and a qualified centre manager lead a team of three qualified teachers and four staff. The majority of children attending are of Pacific heritages. A small number of Māori children are enrolled.
The service’s curriculum is consistent with Te Whāriki, the early childhood curriculum. Teachers engage in meaningful, positive interactions to nurture reciprocal relationships. They provide a language-rich environment which supports children’s learning.
The design and layout of the premises support the provision of different types of indoor and outdoor experiences. A sufficient quantity and variety of furniture, equipment, and materials are provided that is appropriate for the learning and abilities of the children attending. Children are provided with a range of experiences and opportunities to enhance and extend their learning.
Consistent implementation of governance, management and administration practices is required to maintain regulatory standards.
Key next steps include:
Since the onsite visit, the service has provided ERO with evidence that shows it has addressed the following non-compliances:
The next ERO review is likely to be an Akarangi | Quality Evaluation.
Patricia Davey
Director of Early Childhood Education (ECE)
11 December 2023
| Early Childhood Service Name | Kiwi Kids Childcare Limited |
| Profile Number | 47907 |
| Location | Mangere Central, Auckland |
| Service type | Education and care service |
| Number licensed for | 55 children, including up to 15 aged under 2 |
| Percentage of qualified teachers | 50-79% |
| Service roll | 38 |
| Review team on site | October 2023 |
| Date of this report | 11 December 2023 |
Most recent ERO report(s)
| Previously reviewed as Kea Kids Childcare Robertson Road: Education Review, March 2019 |
All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.
Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a license to operate.
All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:
As part of an Akanuku | Assurance Review ERO assesses whether the regulatory standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:
As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:
Not well placed | Requires further development | Well placed | Very well placed |
Kea Kids Childcare Robertson Road is well placed to promote positive learning outcomes for children.
ERO's findings that support this overall judgement are summarised below.
This is the first ERO evaluation of Kea Kids Centre Robertson Road, which opened in October 2016, and is one of five centres owned and operated by Ferns Education Limited. The centre is licensed for 55 children, including 15 children aged up to 2 years. It provides full-day care and learning programmes in a purpose-built facility. Three separate rooms cater for different age related groups of children. The roll includes predominately Māori, Pacific and Indian children, with smaller numbers from other ethnic backgrounds.
The centre's philosophy focuses on creating a quality 'home away from home' environment. Whānau and community involvement in the curriculum and children's learning is encouraged. Māori and Pacific perspectives and languages are promoted with a commitment to the bicultural heritage of Aotearoa New Zealand. Meeting the needs of a diverse and multicultural community is also a focus.
Children and their whānau are welcomed into the well-resourced centre. Children play in spacious indoor and outdoor learning areas. They enjoy good access to a wide range of equipment and have many opportunities to make choices about their play. Children are settled and comfortable in the centre environment and play well alongside each other.
Children engage well with their teachers. They are familiar with centre routines that allow them time to sustain their interest in activities, and have opportunities for mixed age group play. Children and whānau benefit from teachers who speak languages other than English. This contributes to both children's and families' sense of belonging in the centre.
Leaders and teachers have a very strong commitment to enacting the centre's philosophy and kaupapa. Relationships sit at the heart of all operations. Staff are exploring aspects of the Reggio Emilia philosophy which aligns well with the centre's philosophy, vision and values. Teachers develop trusting relationships with children and foster their emotional wellbeing. Children with additional learning needs are well supported in the centre's inclusive environment.
Infants and toddlers are well catered for in age appropriate indoor and outdoor environments. Teachers are sensitive, attentive and responsive to the needs and preferences of these young children. Respectful nurturing care and unhurried child centred routines are evident.
Bicultural practices are a strong feature of the centre. Te reo and tikanga Māori are woven through learning programmes. Children's languages and cultures are recognised and celebrated. Children benefit from hearing multiple languages during the day.
Whānau aspirations and involvement in the centre are valued. Leaders and teachers are considering ways to further develop learning partnerships with parents and whānau. They are currently establishing a parent/whānau hub that could strengthen whānau involvement in their children's learning.
Transitions into, through, and on to school are well managed and based on children's individual needs. Children and their whānau benefit from unhurried transitions between rooms. The centre is beginning to implement the revised Te Whāriki early childhood curriculum. Planned professional development will assist teachers to develop pathways and relationships with schools, in line with Te Whāriki.
In 2018 the centre experienced leadership and staffing challenges. Kea Kids' governance and leadership personnel supported the centre well. In August 2018 a new centre manager was appointed. The teaching team is now working collaboratively, professionally and responding well to change.
Good internal and external support structures are in place to increase leadership and teaching capacity. The area manager ensures that the centre manager and teachers have access to relevant professional development to foster a culture of ongoing improvement. Teaching teams across the Kea Kids centres work collaboratively, and share professional dialogue to grow their understanding about effective teaching practice. Planned professional learning is focused on strengthening planning, assessment and more in-depth evaluation of the impact of teaching practice on children's learning.
The centre is well governed and managed. The strategic direction of the centre is well documented, and a good policy framework is followed and regularly reviewed. New procedures for performance management and teacher appraisal are being introduced. Teachers will need ongoing support as these new systems are embedded in the centre.
Centre leaders agree that next steps include:
Before the review, the staff and management of Kea Kids Childcare Robertson Road completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:
During the review, ERO looked at the service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:
All early childhood services are required to promote children's health and safety and to regularly review their compliance with legal requirements.
Steve Tanner
Director Review and Improvement Services
Te Tai Raki - Northern Region
11 March 2019
The Education Review Office (ERO) is the government department that, as part of its work, reviews early childhood services throughout Aotearoa New Zealand. ERO’s reports provide information for parents and communities about each service’s strengths and next steps for development. ERO’s bicultural evaluation framework Ngā Pou Here is described in SECTION 3 of this report. Early childhood services are partners in the review process and are expected to make use of the review findings to enhance children's wellbeing and learning.
| Location | Mangere Central, Auckland | ||
| Ministry of Education profile number | 47097 | ||
| Licence type | Education & Care Service | ||
| Licensed under | Education (Early Childhood Services) Regulations 2008 | ||
| Number licensed for | 55 children, including up to 15 aged under 2 | ||
| Service roll | 46 | ||
| Gender composition | Boys 29 Girls 17 | ||
| Ethnic composition | Māori Samoan Tongan Fijian Indian other ethnic groups | 4 14 10 8 10 | |
| Percentage of qualified teachers | 80% + | ||
| Reported ratios of staff to children | Under 2 | 1:5 | Meets minimum requirements |
| Over 2 | 1:10 | Meets minimum requirements | |
| Review team on site | November 2018 | ||
| Date of this report | 11 March 2019 | ||
| Most recent ERO report(s) | No previous ERO reports | ||
ERO’s overarching question for an early childhood education review is ‘How well placed is this service to promote positive learning outcomes for children?’ ERO focuses on the following factors as described in the bicultural framework Ngā Pou Here:
Within these areas ERO considers the effectiveness of arotake – self review and of whanaungatanga – partnerships with parents and whānau.
ERO evaluates how well placed a service is to sustain good practice and make ongoing improvements for the benefit of all children at the service.
A focus for the government is that all children, especially priority learners, have an opportunity to benefit from quality early childhood education. ERO will report on how well each service promotes positive outcomes for all children, with a focus on children who are Māori, Pacific, have diverse needs, and are up to the age of two.
For more information about the framework and Ngā Pou Here refer to ERO’s Approach to Review in Early Childhood Services.
The overall judgement that ERO makes will depend on how well the service promotes positive learning outcomes for children. The categories are:
ERO has developed criteria for each category. These are available on ERO’s website.
ERO reviews are tailored to each service’s context and performance, within the overarching review framework. The aim is to provide information on aspects that are central to positive outcomes for children and useful to the service.