46 Lenore Road, Mangere, Auckland
View on mapKids Count Lenore Rd
Kids Count Lenore Rd
1 ERO’s Judgements
Akarangi | Quality Evaluation evaluates the extent to which this early childhood service has the learning and organisational conditions to support equitable and excellent outcomes for all learners. Te Ara Poutama Indicators of quality for early childhood education: what matters most are the basis for making judgements about the effectiveness of the service in achieving equity and excellence for all learners. Judgements are made in relation to the Outcomes Indicators, Learning and Organisational Conditions. The Evaluation Judgement Rubric derived from the indicators, is used to inform ERO’s judgements about this service’s performance in promoting equity and excellence.
ERO’s judgements for Kids Count Lenore Rd are as follows:
Outcome Indicators(What the service knows about outcomes for learners) |
Whakatō Emerging |
Ngā Akatoro Domains |
|
Learning ConditionsOrganisational Conditions |
Whāngai Establishing Whāngai Establishing |
2 Context of the Service
This is one of six services under the same ownership and governance. Day-to-day operations and leadership of the large team are undertaken by a centre manager, with children learning across four age-based rooms. Over a third of children enrolled are Māori, and large numbers of Tongan, Samoan and Fijian children also attend.
3 Summary of findings
Children’s cultures are affirmed and celebrated within daily curriculum opportunities. Teachers and leaders draw on their own Pacific cultural knowledge and language to support the growth and development of children. Oral communication in a range of Pacific languages, te reo Māori, waiata, and tikanga Māori are naturally embedded. Teachers use knowledge of children’s wider contexts and individual needs to enhance children’s experiences.
Clear priority is given to fostering children’s sense of security through being able to predict what happens next. An unhurried approach to care and education supports children to explore and choose how to engage in self-directed play. However, this responsive curriculum is not a result of intentional planning processes or reflected in documentation of children’s learning.
New systems and processes across a range of areas, including assessment and planning for learning, are still being established. Information on children’s capabilities is limited in relation to the learning outcomes of Te Whāriki, the early childhood curriculum. Leaders and teachers are beginning to explore the established Kids Count values to further develop their local curriculum. Recent professional learning around evaluation has been undertaken but is yet to be fully understood and used in action, to support ongoing growth.
Those responsible for governance have a strong focus on equity and removing barriers to participation. Their overarching vision is well understood by centres. A new senior leadership team is establishing operational conditions. An operations manager was appointed during the cluster of ERO reviews, and a curriculum leader has been offering support to centres over the last year.
4 Improvement actions
Kids Count Lenore Rd will include the following actions in its Quality Improvement Planning:
-
Use the valued learning outcomes from Te Whāriki to show progression of children’s learning over time.
-
Ensure that documented assessment and planning for learning authentically reflect individual children’s languages, cultures and identity to further enhance their mana.
-
Develop and embed a collective understanding of the cycle of internal evaluation to identify the impact of shifts in teacher practice for children.
Kids Count governance will include the following actions in its Quality Improvement Planning:
-
Provide support to enable centres to create and enact their centre’s philosophy and local curriculum that responds to their children and community.
-
Develop cohesive systems and processes across the Kids Count group that support leaders and teachers to understand and consistently implement regulatory and operational requirements.
5 Management Assurance on Legal Requirements
Before the review, the staff and management of Kids Count Lenore Rd completed an ERO Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:
-
curriculum
-
premises and facilities
-
health and safety practices
-
governance, management and administration.
During the review, ERO looked at the service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:
-
emotional safety (including positive guidance and child protection)
-
physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
-
suitable staffing (including qualification levels; safety checking; teacher registration; ratios)
-
relevant evacuation procedures and practices.
All early childhood services are required to promote children's health and safety and to regularly review their compliance with legal requirements.
6 Actions for Compliance
During the review, the service provided ERO with evidence that shows it has addressed the following non-compliances:
-
Ensuring equipment, premises and facilities are checked every day of operation for hazards to children, including consideration of windows and areas of glass (HS12).
Patricia Davey
Director of Early Childhood Education (ECE)
3 October 2023
7 About the Early Childhood Service
Early Childhood Service Name | Kids Count Lenore Rd |
Profile Number | 47363 |
Location | Mangere, Auckland |
Service type |
Education and care service |
Number licensed for |
120 children, including up to 20 aged under 2 |
Percentage of qualified teachers |
100% |
Service roll |
116 |
Review team on site |
June 2023 |
Date of this report |
3 October 2023 |
Most recent ERO report(s) |
Akanuku | Assurance Review, July 2021; Akanuku | Assurance Review, July 2019 |
Kids Count Lenore Rd
ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.
ERO’s Judgement
Regulatory standards |
ERO’s judgement |
Curriculum |
Meeting |
Premises and facilities |
Meeting |
Health and safety |
Meeting |
Governance, management and administration |
Meeting |
At the time of the review, ERO found the service was taking reasonable steps to meet regulatory standards.
Background
Kids Count Lenore Rd is one of seven privately owned services. The owner plays a governance and support role. Children from infants to school age attend. There have been some changes in staff. Since the July 2019 ERO review, non-compliances related to curriculum and governance licensing criteria have been addressed.
Summary of Review Findings
The service’s curriculum acknowledges and reflects the unique place of Māori as tangata whenua. Children have opportunities to hear te reo Māori and experience aspects of te ao Māori. The curriculum supports children to be confident in their own language and culture and to develop understanding and respect for other cultures. Kaiako engage in meaningful, positive interactions to enhance children’s learning and nurture reciprocal relationships.
The centre’s design and layout support the provision and supervision of different types of indoor and outdoor experiences to meet the needs of the different age groups attending. The service has sound systems for monitoring health and safety.
Key Next Steps
Next steps include improving individual assessment, planning and evaluation, so that this better shows:
- children’s progress in their learning over time
- how parents’ and whānau aspirations for their children are gathered and responded to
- acknowledgement of individual children’s cultures and languages in learning stories.
Since the onsite visit the service has provided ERO with evidence that shows it has addressed the following non-compliance:
- ongoing safety checking of staff every three years and recording outcomes of risk assessment to be assured that all workers who have access to children are safety checked in accordance with the Children’s Act 2014.
Licensing Criteria for Early Childhood Education and Care Services 2008: GMA7A.
Next ERO Review
The next ERO review is likely to be an Akarangi | Quality Evaluation.
Dr Lesley Patterson
Director Review and Improvement Services (Southern)
Southern Region | Te Tai Tini
1 July 2021
Information About the Service
Early Childhood Service Name | Kids Count Lenore Rd |
Profile Number | 47363 |
Location | Mangere, Auckland |
Service type |
Education and care service |
Number licensed for |
120 children, including up to 20 aged under 2. |
Percentage of qualified teachers |
80%+ |
Service roll |
131 |
Ethnic composition |
Māori 36, Tongan 26, Samoan 22, Rarotonga 14, Niuean 6, Cook Island 4, NZ European/Pākehā 3, Other ethnicities 20 |
Review team on site |
May 2021 |
Date of this report |
1 July 2021 |
Most recent ERO report(s) |
Akanuku |Assurance Review, July 2019. |
General Information about Assurance Reviews
All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.
Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.
ERO undertakes an Akanuku | Assurance Review process in any centre-based service:
- having its first ERO review – including if it is part of a governing organisation
- previously identified as ‘not well placed’ or ‘requiring further development’
- that has moved from a provisional to a full licence
- that have been re-licenced due to a change of ownership
- where an Akanuku | Assurance Review process is determined to be appropriate.
Management Assurance on Legal Requirements
All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:
- curriculum
- premises and facilities
- health and safety practices
- governance, management and administration.
As part of an Akanuku | Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:
- emotional safety (including positive guidance and child protection)
- physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
- suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
- evacuation procedures and practices for fire and earthquake.
As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:
- discussions with those involved in the service
- consideration of relevant documentation, including the implementation of health and safety systems
- observations of the environment/premises, curriculum implementation and teaching practice.
Kids Count Lenore Rd - 01/07/2019
ERO’s judgement
Regulatory standards |
|
Curriculum |
Not meeting |
Premises and facilities |
Meeting |
Health and safety |
Meeting |
Governance, management and administration |
Not meeting |
At the time of the review, ERO identified non-compliance with regulatory standards that must be addressed.
Background
This is the first ERO review of Kids Count Lenore Rd, which is part of the Kids Count organisation. Most of the children have Māori or Pacific heritage. The service employs a manager and 12 qualified teachers, including a supervisor and four team leaders. The staff includes several support staff, including teacher aides, a family liaison officer and a cook.
Summary of review findings
Systems for assessment, curriculum design and evaluation are in place, and the documented programme is informed by Te Whāriki, the early childhood curriculum.
Leaders and teachers regularly communicate with parents to share information about children’s learning, and encourage their involvement in decision-making.
Actions for compliance
ERO found areas of non-compliance in the service relating to:
-
meaningful and positive interactions to enhance children’s learning and nurture reciprocal relationships
-
all workers who have access to children are safety checked in accordance with the Children’s Act 2014.
Licensing Criteria for Early Childhood Education and Care Centres 2008, C3, GMA7A
Recommendation to Ministry of Education
ERO recommends the Ministry follows up with the service provider to ensure that non-compliances identified in this report are addressed promptly.
Next ERO Review
The next ERO review of Kids Count Lenore Rd will be in consultation with the Ministry of Education.
Steve Tanner
Director Review and Improvement Services Northern
Northern Region
1 July 2019
Information about the service
Early Childhood Service Name |
Kids Count Lenore Rd |
|
Profile Number |
47363 |
|
Location |
Mangere, Auckland |
|
Service type |
Education and care service |
|
Number licensed for |
120 children, including up to 20 aged under 2 years |
|
Percentage of qualified teachers |
80%+ |
|
Reported ratios of staff to children |
Under 2 |
1:4 - Better than regulatory standards |
Over 2 |
1:8 - Better than regulatory standards |
|
Service roll |
164 |
|
Gender composition |
Girls 52% Boys 48% |
|
Ethnic composition |
Māori 31% Samoan 23% Māori Cook Island15% Tongan 12% Fijian 5% Indian 5% Niuean 4% other ethnic groups 5% |
|
Review team on site |
April 2019 |
|
Date of this report |
1 July 2019 |
|
Most recent ERO report(s)
|
First ERO review of the service |
General Information about Assurance Reviews
All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include:
-
the Licensing Criteria for Home-based Education and Care Services 2008
-
the Licensing Criteria for Hospital-based Education and Care Services 2008.
Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.
ERO undertakes an Assurance Review process in any service:
-
having its first ERO review – including if it is part of a governing organisation
-
previously identified as ‘not well placed’ or ‘requiring further development’
-
that has moved from a provisional to a full licence
-
that have been re-licenced due to a change of ownership
-
where an Assurance Review process is determined to be appropriate.
Management Assurance on Legal Requirements
All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:
-
curriculum
-
premises and facilities
-
health and safety practices
-
governance, management and administration.
As part of an Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:
-
emotional safety (including positive guidance and child protection)
-
physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
-
suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
-
evacuation procedures and practices for fire and earthquake.
As part of an Assurance Review ERO also gathers and records evidence through:
-
discussions with those involved in the service
-
consideration of relevant documentation, including the implementation of health and safety systems
-
observations of the environment/premises, curriculum implementation and teaching practice.