ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.
Regulatory standards |
ERO’s judgement |
Curriculum |
Meeting |
Premises and facilities |
Meeting |
Health and safety |
Not meeting |
Governance, management and administration |
Meeting |
At the time of the review, ERO identified non-compliance with regulatory standards that must be addressed.
Kind Hands opened in October 2018, and this is the first ERO review for the service. The centre provides early childhood education and healthcare for children who need additional medical support beyond the resources of other centres. The centre is staffed by both teachers and nurses and is licensed for a maximum of 10 children.
Adults providing education and care, engage in meaningful positive interactions to enhance children’s learning and nurture reciprocal relationships. Assessment, planning and evaluation demonstrates an in-depth understanding of children’s learning, their interests, whānau, and life contexts. The service curriculum is inclusive, and responsive to children as confident and competent learners. Children’s preferences are respected, and they are involved in decisions about their learning experiences.
Consistent implementation of health and safety practices is required to meet all aspects of regulatory compliance.
ERO found areas of non-compliance in the service relating to:
Licensing Criteria for Early Childhood Education and Care Centres 2008, HS9, HS12, HS17.
ERO recommends the Ministry follows up with the service provider to ensure that non-compliances identified in this report are addressed promptly.
The next ERO review will be in consultation with the Ministry of Education.
Steve Tanner
Director Review and Improvement Services (Northern)
Northern Region | Te Tai Raki
4 February 2021
Early Childhood Service Name |
Kind Hands Ltd |
Profile Number |
47574 |
Location |
Morningside, Whangarei |
Service type |
Education and care service |
Number licensed for |
10 children, including up to 5 aged under 2. |
Percentage of qualified teachers |
50-79% |
Service roll |
18 |
Ethnic composition |
Māori 7 |
Review team on site |
October 2020 |
Date of this report |
4 February 2021 |
Most recent ERO report(s) |
First ERO review of the service. |
All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.
Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.
All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:
As part of an Akanuku | Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:
As part of an Akanuku | Assurance Review ERO also gathers and records evidence through: