Millie’s House Nursery and Preschool - 09/05/2019

ERO’s judgement

Regulatory standards


Not meeting

Premises and facilities


Health and safety

Not meeting

Governance, management and administration


At the time of the review, ERO identified non-compliance with regulatory standards that must be addressed.


Millie’s House Nursery and Preschool is a privately-owned service which started operation in January 2018. It provides full-time education and care for children aged from three months to school age. This is the first ERO review for this centre.

Most teachers are fully qualified and represent a diverse range of cultures. Day-to-day operation of the centre is the responsibility of the centre manager, who supports the teaching team.

Summary of review findings

The service provides sufficient and suitable space for a range of activities to support children’s learning and care. There are appropriate systems and processes in place to govern and manage the centre.

Making available a wider range of curriculum experiences to enhance and extend children’s learning is required. An increased focus should also be on teachers providing a language-rich environment to support children’s learning. Leaders should strengthen their monitoring of all health and safety systems.

Actions for compliance

ERO found areas of non-compliance in the service relating to:

  • providing a language-rich environment that supports children’s learning

  • making available to children a range of experiences and opportunities to enhance and extend their learning and development – both indoors and outdoors, individually and in groups

  • records showing the type of food provided, and that these records are available for inspection for three months after the food is served

  • more comprehensive monitoring of health and safety documentation.

Education (Early Childhood Services) Regulations 2008, Regulation 43, (1a), 46 (2).

Licensing Criteria for Early Childhood Education and Care Centres 2008, C8, C9, HS9, HS17, HS19, HS27, HS28.

Recommendation to Ministry of Education

ERO recommends the Ministry follows up with the service provider to ensure that non-compliances identified in this report are addressed promptly.

Next ERO Review

The next ERO review of Millie’s House Nursery and Preschool will be in consultation with the Ministry of Education.

Alan Wynyard

Director Review and Improvement Services Southern

Southern Region

9 May 2019

Information about the service

Early Childhood Service Name

Millie’s House Nursery and Preschool

Profile Number



Lower Hutt

Service type

Education and care service

Number licensed for

53 children, including up to 28 aged under 2

Percentage of qualified teachers


Reported ratios of staff to children

Under 2

1:4 - Better than regulatory standards

Over 2

1:8 - Better than regulatory standards

Service roll


Gender composition

Girls 26, Boys 26

Ethnic composition

Māori 12

NZ European/Pākehā 30

Pacific heritage 3

Other ethnic groups 5

Review team on site

April 2019

Date of this report

9 May 2019

Most recent ERO report(s)

First ERO review of the service

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include:

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Assurance Review process in any service:

  • having its first ERO review – including if it is part of a governing organisation

  • previously identified as ‘not well placed’ or ‘requiring further development’

  • that has moved from a provisional to a full licence

  • that have been re-licenced due to a change of ownership

  • where an Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum

  • premises and facilities

  • health and safety practices

  • governance, management and administration.

As part of an Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)

  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)

  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)

  • evacuation procedures and practices for fire and earthquake.

As part of an Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service

  • consideration of relevant documentation, including the implementation of health and safety systems

  • observations of the environment/premises, curriculum implementation and teaching practice.