New Shoots Children’s Centre - Matamata - 21/12/2020

ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.

ERO’s Judgement

Regulatory standards

ERO’s judgement



Premises and facilities


Health and safety


Governance, management and administration


Since the onsite visit the service has provided ERO with evidence that shows it has addressed non-compliances and is now taking reasonable steps to meet regulatory standards.


New Shoots Children’s Centre - Matamata opened in July 2018 and this is its first ERO review. The centre is one of 12 privately owned and governed as part of the wider New Shoots Tamariki Group. Full day early education and care is offered for up to 95 children.

Summary of Review Findings

The service curriculum is inclusive. Children make decisions about their own learning and their choices are respected. Kaiako engage in meaningful and positive interactions to enhance learning and nurture reciprocal relationships.

The service curriculum is informed by assessment and planning and practices demonstrate an understanding of children’s, interests, whānau and life contexts. The service curriculum provides a language-rich environment that supports children’s learning.

Children are provided with a range of experiences and opportunities to enhance their learning and development – indoors and outdoors.

The service is effectively governed and managed.

Key Next Step

Strengthening the extent to which information documented about children’s learning reflects their identity, language and culture.

Actions for Compliance

Since the onsite visit the service has provided ERO with evidence that shows heavy furniture, fixtures and equipment that could fall or topple and cause serious injury or damage have been secured. [Licensing Criteria for Early Childhood Education and Care Centre 2008, HS6]

Next ERO Review

The next ERO review is likely to be an Akarangi | Quality Evaluation.

Phil Cowie

Director Review and Improvement Services (Central)

Central Region | Te Tai Pūtahi Nui

21 December 2020

Information About the Service

Early Childhood Service Name

New Shoots Children’s Centre - Matamata

Profile Number




Service type

Education and care service

Number licensed for

95 children, including up to 24 aged under 2.

Percentage of qualified teachers


Service roll


Ethnic composition

Māori 13, NZ European/Pākehā 58, Other ethnic groups 25

Review team on site

November 2020

Date of this report

21 December 2020

Most recent ERO report(s)

First ERO review of the service

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Akanuku | Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation
  • previously identified as ‘not well placed’ or ‘requiring further development’
  • that has moved from a provisional to a full licence
  • that have been re-licenced due to a change of ownership
  • where an Akanuku | Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration.

As part of an Akanuku | Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
  • evacuation procedures and practices for fire and earthquake.

As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service
  • consideration of relevant documentation, including the implementation of health and safety systems
  • observations of the environment/premises, curriculum implementation and teaching practice.