PAUA Poppetts 1 - 23/12/2013

1 The Education Review Office (ERO) Evaluation

The owner of the PAUA organisation purchased the Poppetts Get Ready home-based service in Auckland in May 2012. The PAUA Poppetts 1 service includes a wide variety of home settings across Auckland city. The PAUA organisation has a shop for educators and families to buy resources and also provides babysitting and nanny recruitment services. However, this review focuses on homes where PAUA visiting teachers supervise and have responsibility for education programmes for children provided by in-home educators.

The PAUA Poppetts 1 visiting teacher currently supports 16 educators who care for 27 children up to the age of five years. She had worked for Poppetts Get Ready for some years and has provided good support for educators during the transition of the service to PAUA. She works with an Auckland based team leader who also has oversight of the PAUA network in Northland.

Many PAUA educators are new to the expectations of formal early childhood education. They are enthusiastic about building their knowledge and capability in supporting children’s learning. The visiting teacher, team leader and owner provide good professional support and leadership, and have helped educators to establish some good quality practices.

The PAUA owner and visiting teachers have high levels of commitment to supporting whānau and promote the value of home-based early childhood education. PAUA operations are based on Christian principles and Te Whāriki, the early childhood curriculum. PAUA provides administrative and management support from its office in Whanganui. PAUA has established strong organisational processes and systems to manage its 11 networks. These systems provide a sound foundation for continuing to build the PAUA Poppetts network in Auckland.

The owner and visiting teachers are planning in strategic and purposeful ways. Planned professional development for educators and more robust documentation and self review will help them to enhance outcomes for the children in their care.

Future Action

ERO is confident that the service is being managed in the interest of the children. Therefore ERO will review the service again within three years.

2 The Focus of the Review

All ERO education reviews in early childhood focus on the quality of education. For ERO this includes the quality of:

  • the programme provided for children
  • the learning environment
  • the interactions between children and adults.

The Quality of Education


Some educators in PAUA Poppetts 1 are employed by families as nannies, some provide for up to four children in their own homes, and some care for children from their own wider family. The visiting teacher supports these educators to provide programmes for children.

The service has been in a transition phase since the change of ownership. It is now embedding and further developing PAUA practices and considering strategies to increase its Auckland roll. Until recently the full-time visiting teacher has been supported by a part-time teacher. A new visiting teacher will be employed as the roll increases. PAUA has employed a team leader who has oversight of Auckland and Northland networks. This role is currently being reviewed to maximise its effectiveness and meet the needs of visiting teachers, educators and families.

The owner encourages professional research and shared learning across the PAUA networks to promote ongoing professional learning for educators and visiting teachers. PAUA has recently begun to use an internet service for communicating with families and educators, sharing children’s learning journeys, educator support, and visiting teacher reflections. It is also useful for managers to have oversight and provide feedback. Not all families are using this internet service and PAUA has begun to consider changes so that it can be more useful.

As the change of ownership is relatively recent, regular formal PAUA professional development has not yet been established for educators in Auckland. However, training workshops have been provided and a PAUA qualifications programme is being established in partnership with another provider.

Areas of good performance

Children benefit from the PAUA commitment to providing high quality early childhood experiences that promote positive learning outcomes. Educators have close relationships with children and their families. Daily conversations and records of children’s learning experiences support the partnership that educators have with parents. Children have a sense of belonging, security and wellbeing in their own home, or the educator’s home.

Educators make good use of community facilities to extend children’s learning experiences and many also participate in outings and the regular playgroup organised by the visiting teacher. These opportunities support children to develop skills for social interaction and relationships with other children and adults. The visiting teacher has very good knowledge and understanding of different family and educator contexts and needs. She works alongside educators to support them in improving provision for children’s care and education.

The visiting teacher and team leader have good professional knowledge about curriculum and assessment. While recognising and affirming educator strengths, they identify clear next steps for improvement. They model good practice and there are some good examples of educators’ assessment practices in records of children’s learning. Further refinement of assessment and planning documentation could provide a more useful chronological record of children’s learning. Better documentation could help the visiting teacher and educators to review their practices and children’s progress over time.

Areas for development and review

The PAUA owner, visiting teachers and ERO agree that it is timely to:

  • strengthen bicultural curriculum practices so that all children become familiar with the dual cultural heritage of Aotearoa New Zealand
  • adapt and improve documentation so that it can better support in-depth self review and evaluative critique of management, teacher and educator practices
  • develop a shared vision and documented strategic planning for the future development of this network.

3 Management Assurance on Compliance Areas


Before the review, the management and staff of PAUA Poppetts 1 completed an ERO Home-Based Education and Care Assurance Statement and Self-Audit Checklist. In these documents they attested that they had taken all reasonable steps to meet their legal obligations related to:

  • curriculum standard
  • premises and facilities standard
  • health and safety practices standard
  • governance management and administration standard.

During the review, ERO checked the following items because they have a potentially high impact on outcomes for children:

  • emotional safety (including behaviour management, prevention of bullying and abuse)
  • physical safety (including behaviour management, sleeping and supervision practices; accidents and medication; hygiene and routines; travel and excursion policies and procedures)
  • staff qualifications and organisation
  • evacuation procedures and practices for fire and earthquake.

In order to improve current provision for children’s health and safety, the team leader and visiting teacher should ensure that:

  • risk analysis and management statements (RAMS) clearly identify what educators will do to minimise or remove each hazard and potential risk to children’s and adults’ safety in home settings, and on regular outings and planned excursions.

4 Future Action

ERO is confident that the service is being managed in the interest of the children. Therefore ERO will review the service again within three years.

Dale Bailey

National Manager Review Services Northern Region

23 December 2013

About the Service


Eden Terrace, Auckland

Ministry of Education profile number


Service type

Homebased Network

Licensed under

Education (Early Childhood Services) Regulations 2008

Service roll


Gender composition

Boys 17 Girls 10

Ethnic composition


NZ European/Pākehā







Review team on site

October 2013

Date of this report

23 December 2013

Most recent ERO report(s)

Education Review (as Poppetts Get Ready)

April 2009