Te Whare Aroha O Nga Mokopuna Early Childhood Centre - 21/12/2020

ERO’s Akanuku | Assurance Review reports provide information about whether a service meets and maintains regulatory standards. Further information about Akanuku | Assurance Reviews is included at the end of this report.

ERO’s Judgement

Regulatory standards

ERO’s judgement



Premises and facilities


Health and safety


Governance, management and administration


At the time of the review, ERO found the service was taking reasonable steps to meet regulatory standards.


Te Whare Aroha o Nga Mokopuna Early Childhood Centre is located in the Hastings suburb of Flaxmere. Since ERO’s 2015 education review there have been significant staff changes. The service operates from premises that have been upgraded and was relicensed by the Ministry of Education in February 2019.

Summary of Review Findings

Teachers plan and implement a curriculum based on Te Whāriki. Culturally responsive practices support children’s sense of belonging and to be confident in their own culture while respecting other cultures. The curriculum supports children’s developing social competence and understanding of appropriate behaviour. Adults engage in meaningful, positive interactions with children and their whānau.

The indoor and outdoor environments are set up to provide children with a range of experiences and opportunities to enhance and extend their learning and development. Parents contribute to decision-making concerning their children’s learning and ongoing centre development.

Actions for Compliance

ERO found areas of non-compliance in the service relating to:

  • the requirement to have a current Fire Evacuation Scheme approved by the New Zealand Fire Service.
    [Licensing Criteria for Early Childhood Education and Care Centres 2008, HS4]

Since the onsite visit the service has provided ERO with evidence that shows it has addressed the following non-compliances:

  • the requirement to have a current Fire Evacuation Scheme approved by the New Zealand Fire Service.
    [Licensing Criteria for Early Childhood Education and Care Centres 2008, HS4]

Next ERO Review

The next ERO review is likely to be an Akarangi | Quality Evaluation.

Phil Cowie

Director Review and Improvement Services (Central)

Central Region | Te Tai Pūtahi Nui

21 December 2020

Information About the Service

Early Childhood Service Name

Te Whare Aroha O Nga Mokopuna Early Childhood Centre

Profile Number



Flaxmere, Hastings

Service type

Education and care service

Number licensed for

70 children, including up to 12 aged under 2.

Percentage of qualified teachers


Service roll


Ethnic composition

Māori 38, NZ European/Pākehā 5, Samoan 8, Cook Island 8, Tongan 4, Other ethnic groups 2.

Review team on site

September 2020

Date of this report

21 December 2020

Most recent ERO report(s)

Education Review, November 2015; Education Review, November 2012.

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Akanuku | Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation
  • previously identified as ‘not well placed’ or ‘requiring further development’
  • that has moved from a provisional to a full licence
  • that have been re-licenced due to a change of ownership
  • where an Akanuku | Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration.

As part of an Akanuku | Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
  • evacuation procedures and practices for fire and earthquake.

As part of an Akanuku | Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service
  • consideration of relevant documentation, including the implementation of health and safety systems
  • observations of the environment/premises, curriculum implementation and teaching practice.