The Tree House Early Learning - 25/10/2019

ERO’s Judgement

Regulatory standards

ERO’s judgement



Premises and facilities


Health and safety

Not meeting

Governance, management and administration


At the time of the review, ERO identified non-compliance with regulatory standards that must be addressed.


The Tree House Early Learning is a privately-owned service which opened in January 2018. All teachers are qualified. The day-to-day operation is the responsibility of the owner/manager.

The service provides education and care for 36 children, including up to 12 children under two. There are 48 children enrolled, including 10 Māori.

This is the first review for The Tree House Early Learning.

Summary of Review Findings

Teachers plan and implement a curriculum based on the Pikler approach of respectful practice and Te Whāriki, the early childhood curriculum. It acknowledges and reflects bicultural practices. Infants, toddlers and older children experience a range of individual and group activities.

The design and layout of the premises supports the provision of suitable indoor and outdoor experiences, and spaces for children’s individual and group learning.

Parents are consulted about their child’s learning as well as centre operations. Assessment practices demonstrate an understanding of children’s learning and interests.

A meaningful appraisal process supports teachers to reflect on their practice.

ERO found some areas of non-compliance relating to Premises and Facilities and Health and Safety. The service has been responsive to addressing some of these concerns.

Actions for Compliance

ERO found areas of non-compliance in the service relating to:

  • excursion documentation should be comprehensively completed every time
  • parents’ signature to verify administration and uplift of medication at the end of the daily enrolment.
    Licensing Criteria for Early Childhood Education and Care Centres 2008, HS17, HS28

Since the onsite visit the service has provided ERO with evidence that shows it has addressed the following non-compliances:

  • safety film has been applied to all mirrors to hold the glass in place in the event of it being broken
  • the window in the nappy changing room, visible from a public entranceway has had block out film attached to the lower third of the window to maintain dignity and respect when changing children.

Recommendation to Ministry of Education

ERO recommends the Ministry follows up with the service provider to ensure that non-compliances identified in this report are addressed promptly.

Next ERO Review

The next ERO review of The Tree House Early Learning will be in consultation with the Ministry of Education.

Dr Lesley Patterson

Director Review and Improvement Services (Southern)

Southern Region | Te Tai Tini

25 October 2019

Information About the Service

Early Childhood Service Name

The Tree House Early Learning

Profile Number




Service type

Education and care service

Number licensed for

36 children, including up to 12 aged under 2.

Percentage of qualified teachers


Reported ratio of staff children under 2

1:4 - Better than regulatory standards.

Reported ratio of staff

1:8 - Better than regulatory standards.

Service roll


Gender composition

Male 20, Female 28

Ethnic composition

Māori 10
NZ European/Pākehā 35
Other ethnic groups 3

Review team on site

September 2019

Date of this report

25 October 2019

Most recent ERO report(s)

First ERO review of the service.

General Information about Assurance Reviews

All services are licensed under the Education (Early Childhood Services) Regulations 2008. The legal requirements for early childhood services also include the Licensing Criteria for Education and Care Services 2008.

Services must meet the standards in the regulations and the requirements of the licensing criteria to gain and maintain a licence to operate.

ERO undertakes an Assurance Review process in any centre-based service:

  • having its first ERO review – including if it is part of a governing organisation
  • previously identified as ‘not well placed’ or ‘requiring further development’
  • that has moved from a provisional to a full licence
  • that have been re-licenced due to a change of ownership
  • where an Assurance Review process is determined to be appropriate.

Management Assurance on Legal Requirements

All early childhood services are required to promote children’s health and safety and to regularly review their compliance with legal requirements. Before the review, the staff and management of a service completed an ERO Centre Assurance Statement and Self-Audit Checklist. In these documents they attested that they have taken all reasonable steps to meet their legal obligations related to:

  • curriculum
  • premises and facilities
  • health and safety practices
  • governance, management and administration.

As part of an Assurance Review ERO assesses whether the regulated standards are being met. In particular, ERO looks at a service’s systems for managing the following areas that have a potentially high impact on children's wellbeing:

  • emotional safety (including positive guidance and child protection)
  • physical safety (including supervision; sleep procedures; accidents; medication; hygiene; excursion policies and procedures)
  • suitable staffing (including qualification levels; police vetting; teacher certification; ratios)
  • evacuation procedures and practices for fire and earthquake.

As part of an Assurance Review ERO also gathers and records evidence through:

  • discussions with those involved in the service
  • consideration of relevant documentation, including the implementation of health and safety systems
  • observations of the environment/premises, curriculum implementation and teaching practice.