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Concerns and complaints

Published: 06 Apr 2021

If you are dissatisfied with your experience with us, please let us know. We respond to complaints promptly and treat everyone with courtesy, respect and fairness.

Audience:
Education
Content type:
Basic page

Learning in a COVID-19 world  

Published: 18 May 2021

The ongoing coronavirus pandemic has had a profound impact on all aspects of life around the world. In Aotearoa New Zealand, significant disruption to ECE and schooling has occurred through lockdowns, closure of individual centres and schools, changing alert levels, and from the ongoing uncertainty.  

Audience:
Academics
Early learning
Education
Māori-medium
Parents
Schools
Content type:
News article

Information for Hostel Managers

Published: 31 Mar 2021

This information document is provided to School Hostel Managers prior to their ERO review. It gives information about licensing provisions and what evidence will be gathered during the review.

Audience:
Education
Schools
Content type:
Basic page
Topics:
School hostels

Insights from ERO's Chief Review Officer - July 2022

Published: 28 Jul 2022

Tēnā koutou  

Our mahi is to inform and facilitate improvement in early childhood services, schools and kura. We do this through our institutional reviews and system-wide evaluation and research that is focused on the provision of education and the care of learners. As I periodically do through ERO’s Insights Newsletter, I want to share some of our findings with you.

Audience:
Academics
Early learning
Education
Māori-medium
Parents
Schools
Content type:
News article

Strategic Intentions 2015 - 2019

Published: 30 Jun 2015

The Education Review Office (ERO)'s Strategic Intentions sets out our objectives and how ERO contributes to the Government's priorities for education.

Audience:
Academics
Early learning
Education
Māori-medium
Parents
Schools
Content type:
Basic page
Topics:
Strategy

Strategic Intentions 2020-2024

Published: 30 Jun 2020

The Education Review Office (ERO)'s Strategic Intentions 2020-2024 sets out our objectives and how ERO contributes to the Government's priorities for education.

Audience:
Academics
Early learning
Education
Māori-medium
Parents
Schools
Content type:
Basic page
Topics:
Strategy

Internal evaluation as a catalyst for change

Published: 29 Sep 2021

This resource draws on recent Education Review Office (ERO) national evaluation reports to highlight how schools, both primary and secondary, have been evaluating teaching and learning and then using the findings to improve outcomes for students. ERO found that schools that significantly improved outcomes for students based their priorities for action on the findings from high-quality internal evaluation.

Audience:
Academics
Education
Parents
Schools
Content type:
Research

A guide to learning in a Covid-19 world - Supporting parents into 2021

Published: 19 Jan 2021

This short guide is for parents of children in early childhood education, and of school-aged children. It covers that we learnt from talking to schools and early childhood education services in 2020 about the impact of Covid-19. It also sets out some recommendations for how parents can continue to support their child’s learning this year.

Audience:
Early learning
Education
Parents
Schools
Content type:
Research
Topics:
COVID-19
Parents
Guides for parents

What you need to know about teacher aides: A guide for parents and whānau

Published: 30 Nov 2022

Our understandings of how teacher aides can support learners in schools is changing. ERO looked at good teacher aide practice and support. In this guide, we share what we found and some practical information for parents and whānau. This guide will help you to know what to expect from teacher aides who support your child at school.

Audience:
Academics
Education
Parents
Schools
Content type:
Research

Education For All Our Children: Embracing Diverse Ethnicities - Summary

Published: 15 Mar 2023

As New Zealand’s schools become more diverse there is an exciting opportunity to look again at what we teach and how we teach. Many schools are already changing to embrace diverse ethnicities, but more change will be needed. This summary of our Long-Term Insights Briefing highlights options for change to make Aotearoa New Zealand a great place to learn for our children and young people from ethnic communities.

Audience:
Academics
Education
Parents
Schools
Content type:
Research
Topics:
Te Ihuwaka | Education Evaluation Centre

Working together: How teacher aides can have the most impact

Published: 30 Nov 2022

Teacher aides in Aotearoa New Zealand have a wide range of valued roles and responsibilities. We know that they can enhance learner outcomes by drawing on positive relationships, good training, collaborative practices, and cultural expertise. This report looks at what good teacher aide practice and support looks like and sets out four key areas of teacher aide practice that make a difference for learners – as well as what schools can do to set teacher aides up for success.

Audience:
Academics
Education
Parents
Schools
Content type:
Research
Topics:
Te Ihuwaka | Education Evaluation Centre

Learning in a Covid-19 World: The Impact of Covid-19 on Pacific Learners - Summary

Published: 06 May 2022

The disruptions caused by Covid-19 over the last two years have been challenging and long lasting. ERO’s new report, Learning in a Covid-19 World: The Impact of Covid-19 on Pacific Learners, looks closely at the achievement, attendance, mental health and wellbeing, school contexts, and education pathways of Pacific learners over this time. The report shines a light on challenges and shares successful strategies.

Audience:
Education
Schools
Content type:
Research
Topics:
Te Ihuwaka
Te Ihuwaka | Education Evaluation Centre

Supporting Collaboration in Action - Kahukura Community of Practice

Published: 18 May 2021

Evidence demonstrates that collaboration between schools, focused on improving teaching and learning outcomes, has a positive impact on raising student, school and system performance. Schools who share knowledge and work together are more effective in improving the quality of teaching, learning, and supporting school development. They can also help bolster the education system as a whole. 

Audience:
Academics
Early learning
Education
Māori-medium
Parents
Schools
Content type:
News article

Poutama Reo

Published: 13 Sep 2022

Poutama Reo is a framework that provides a progressive pathway for English Medium schools to review and improve their provision of te reo Māori language school wide.

Audience:
Academics
Education
Māori-medium
Parents
Schools
Content type:
Basic page

Education Now

Published: 03 Jun 2022

Education Now provides schools with tools to gather the perspectives of leaders, teachers, students and Whānau 

Audience:
Education
Schools
Content type:
Basic page

Poutama Reo: tools to support your Te Reo Māori Improvement Planning

Published: 12 Sep 2023

Poutama Reo is clear and simple to use. However, the tools and resources within our Leaders Guide and Kit have been created to support schools to share the vision of Poutama Reo with their school community and get the most out of this engagement. 

    Audience:
    Academics
    Education
    Parents
    Schools
    Content type:
    Basic page

    Science in the Early Years: Early Childhood and Years 1-4

    Published: 12 Apr 2021

    This report looks at how well science is led in services and schools, how well science is woven through the curriculum, and how well kaiako/ teachers include science in a responsive curriculum. Each section of this report provides leaders, kaiako, and teachers with reflective questions to consider, which could support improvements. We also identify opportunities for improvement at both the individual service / school level, and for the system.

    Audience:
    Early learning
    Education
    Content type:
    Research
    Topics:
    Science
    Early learning
    Te Ihuwaka | Education Evaluation Centre

    Students learn best in safe and effective learning environments

    Published: 25 Jul 2022

    The responsibility of keeping tamariki safe while in the care of their school, kura, and early learning service is the responsibility of every adult.

    In the education system, ERO plays an integral role in their protection by reviewing and having an oversight of effective child protection policies and processes. We aim to provide schools and early learning services with the ability to quickly identify any gaps in their policies and processes.

    Audience:
    Education
    Content type:
    News article