Adult-to-child ratios in early learning services
Ngā ōwehetanga pakeke ki te tamaiti ki rō ratonga kōhungahunga
Licensed early learning services must meet specified ratio requirements. The ratio depends on the age of the children and type of service.
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Changes of circumstances
Service provider and governance changes of circumstances you need to tell us about.
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Changing ownership of an early learning service
Te whakawhiti rangatiratanga o tētahi ratonga ako kōhungahunga
How to apply to change ownership or change the legal name of the service provider.
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Changing your early learning service details
Te panoni i ō taipitopito mō te ratonga kōhungahunga
How to apply to change details about your service, including information on your licence or provider details.
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Complaints in early learning
Ngā whakapae ki rō ratonga kōhungahunga
All early learning services must have a complaints policy in place that is accessible to everyone.
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Cyber security in early learning
Te marutau ipurangi i te ako kōhungahunga
Reduce the risk to children and protect sensitive information by strengthening your early learning services’ cyber security.
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Non-enrolled child visits to licensed early learning services
Te pekanga o ngā ākonga urunga kore ki ngā ratonga ako kōhungahunga kua whai rēhita
What you need to consider when a child who is not enrolled at your early learning service visits.
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Sharing of personal information in early learning services
Te whakapuaki i ngā pārongo whaiaro ki rō ratonga kōhungahunga
Early learning services collect, hold, and use personal information. Learn how it can be safely used and shared under the Privacy Act.
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Temporary relocation
If you are planning to temporarily relocate your early learning service, you need to tell us first. You must be granted a temporary relocation licence before relocating.
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What happens when early learning services do not meet compliance
Ka aha mehemea kāore te ratonga kōhungahunga e eke ki ngā paearu
Learn what steps we can take if a licensed early learning service does not comply with licensing criteria or other legal requirements.
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Voluntary temporary closures
Ngā katinga taupua nā te ratonga anō i whakatau
You need to tell us if you are planning to temporary close your early learning service.
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