Whether you're a service owner, governing organisation, manager, kaiako or educator, understanding how ERO reviews work can help you prepare for a review and get the most value from the process.
ERO uses different review approaches across early learning settings to reflect their unique context, structure and way of operating.
On these pages you'll find information about what to expect during a review, how review findings are shared, and how reviews can support ongoing quality improvement for children and mokopuna.
Parents and whānau can also find information about what ERO reviews, what review reports mean, and how to use them when making decisions about education and care here.
Choose your setting
Select the option that best describes how your service is structured or contact ERO for assistance on info@ero.govt.nz
Have an urgent query, incident to report or complaint to make?
Please use the information below to get in contact with us as soon as possible. Remember if your issue is an emergency, please dial 111 and follow the instructions.