Information from other organisations
Starting, operating and working in an early childhood service often involves engaging with a range of agencies, organisations and professional bodies. Depending on your circumstances, you may need information about licensing, regulations, health and safety, building requirements, employment, curriculum, qualifications or funding.
This page brings together useful contact information and links to organisations that can provide advice, guidance and support. It can help you identify the right place to go for information, answers to specific questions, or assistance with meeting your legal and regulatory obligations.
Remember, if you need to contact ERO you can find all our details on our contact page.
This page was last updated on 29/08/26.
Building
Subject | Organisation and contact details |
Resource consent |
|
Building consent |
|
Building code compliance |
|
Building Act compliance |
|
Accessibility |
|
Health Assessment report |
|
Playground equipment standards |
|
Food and food safety
Subject | Organsiation and contact details |
National food safety programmes |
Food safety tool Sector guidance Registering for a national food safety programme |
Food for Kids programme |
|
Health and safety
Subject | Organisation and contact details |
Immediate risk of harm |
|
Poisons and hazardous chemicals |
|
First aid training providers |
|
Safety Checking |
|
Police vetting | For early learning services
For teachers
For Australian National Checking Service (NPCS)
For overseas police clearence
|
Heling with a crying baby | |
Sharing emergency plans with New Zealand Police | Police use a tool called Realtime Intelligence for Operational Deployment (RIOD). This helps them to respond to your service quickly if needed.
|
SunSmart information and training |
|
Maintaining a comfortable temperature |
|
Use of nappy rash barrier cream in early learning |
Employment
Subject | Organisation and contact details |
Preparing for staff employment |
|
Employment agreements |
|
Employment issues |
|
Employment related complaints |
|
Policies and finances
Subject |
Organisation and contact details |
Finances |
|
Cyber incidents |
|
Other
Subject |
Organisation and contact details |
Starting a playcentre |
|
Starting a kōhanga reo |
|
Statutory declaration |
|
If you are concerned about family harm
Subject | Agencies or organisations |
If a child is in immediate danger | Contact: New Zealand Police (111) |
Report suspected child abuse or neglect | Contact: Oranga Tamariki Contact New Zealand Police |
Get advice and support for children and whānau | Contact: Oranga Tamariki Community support services |
Respond to a disclosure of family harm | Contact: Oranga Tamariki Contact New Zealand Police |